Actions can be controlled, but results cannot. Therefore, concentrating on improving your actions or performance is more important rather than focusing on the results. If you achieve excellence in your performance, success comes naturally. However, the challenge is – how to achieve excellence. Here are some rules that will help you achieve excellence in your performance: Rule 1: Break Convenience to Achieve Excellence While hiring employees, many organizations tend to have an average approach. To elaborate this further, we’ll take an example of a call centre project. Here, an XYZ company plans to hire staff to start up a call centre unit. For this, the board comes together for a…

These 3 Great Leaders Show Us – How to Tackle a Crisis Situation Efficiently There are leaders who lead. Then the ones who guide. There are leaders who empower others. But there are a few leaders who can or know how to tackle a crisis situation and lead a team through it. The crisis is a sudden occurrence of unplanned and unexpected events that causes instability within an institution. That occurrence leads to a major disturbance among the individuals who are a part of that institution. This institution could be a family, profit/ non-profit organization, educational body or any other organization that works as a team. A team leader, head…

Negotiation is an art; when learned gives you the power to get what you want, how and at what price do you want it. In business, knowing the art of negotiation is extremely important because if a businessman has poor negotiation techniques, he may inadvertently cripple the company quickly, but if the same businessman has strong negotiation traits, Negotiator will succeed rapidly and take his organization to the next level of accomplishment. Negotiation is not easy, but if you learn this art it may make your job easy. Many business tycoons and sales wizards call negotiation a ‘game’. In this game, one has to control emotions, keep the ego away…