• ITIL Foundation Certification Training
    IT Service Management

    What is the ITIL® Framework?

    A Beginners Guide to ITIL® Framework and ITIL® Certification What do you think is an “Asset” to your company? Is it the technology, people or the processes? After all, assets support and accelerate an organization’s operations. This is exactly where “Resource and Capabilities” come into the picture which any kind of service provider must audit before uttering the word – ‘Service’! Effective calibration of good resources and capabilities produces great quality fuel whereas, ITIL® Framework creates a smooth runway for your business to take off.  So, what is ITIL® Framework? The IT Infrastructure Library (ITIL®) is a library of volumes elaborating a framework of best practices for delivering IT services.…