• IT Service Management

    ITIL Certification and the 5 Lifecycle Stages

    ITIL certification offers a strong structure for identifying, planning, delivering, and supporting IT services. This structure can be easily altered and modified as per the changing business and organizational environment. Today, ITIL provides the best and the most updated practices in Information Technology Service Management. With the help of ITIL, that is, Information Technology Infrastructure Library, organizations build up reliable and stable IT services. ITIL helps organizations build effective business strategies while defining their customer’s needs and purposes. This framework is considered the Service Management Bible that provides a holistic approach towards the IT Service Lifecycle. Why the Lifecycle Approach to IT Service Management? IT Service Lifecycle is a method…