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    IT Service Management

    10 Reasons to Choose ITIL Certification

    ITIL (Information Technology Infrastructure Library) is like a kind parent to an organization. It gives you a set of guidelines, neither rules, nor constraints, and the freedom and qualification to amend that set of directions in a way that fits your organizational requirements like a glove! An ITIL certification has a similar impact on your job profile. “Only by deploying integrated processes and technology, the next-generation IT service and support organizations will maximize operational cost management benefits and customer satisfaction.” – Michele Hudnall, Meta Group, 2003. Agree? Profit-making customer satisfaction is what all the businesses in the world strive for. To obtain that one sweet fruit of triumph, we must…