• ITIL Interview Questions
    IT Service Management

    Top 38 ITIL Interview Questions and Answers

    ITIL offers a huge set of practices that have been assisting organizations globally to enhance their business services, by improving customer satisfaction, lowering costs, etc. If you wish to kick-start with your ITIL career, read this artcile Top ITIL interview questions to clear your interview in one shot. ITIL Basics Interview Questions 1) What do you mean by ITIL? ITIL stands for Information Technology Infrastructure Library. It is a set of guidelines that assists software professionals to deliver brilliant IT services. 2) State reasons why ITIL is needed? Few reasons why ITIL is needed are as follows It offers high value to customers It offers reliable and useful services It Enhances project delivery…