• ISO 20000
    IT Service Management

    What is ISO 20000

    Know Everything About ISO/IEC 20000 IT Service Management Recently, many of us are hearing about the ISO certification. There is a growing curiosity to know what it is all about. So, let us find out about it. The service industry needs to set a globally acknowledged high qulaity standard. ISO 20000 is an internationally acknowledged standard. It is used for service management. ISO 20000 certification standard helps the IT departments ensure their ITSM framework processes are aligned with international best practices and business requirements. This certification helps the organizations benchmark how they measure service levels, deliver accurate services and assess their performance on an internationally recognized scale. It comprises of…