ITIL® 4 Managing Professional (MP) Transition Certification Training in Dubai

ITIL 4 MPT Course

ITIL is the most recognized and acclaimed IT Service Management framework globally. For professionals who have already gained the ITIL v3 credential, the ITIL 4 Managing Professional Transition (MPT) module is a straightforward transition path across to ITIL 4. Our ITIL training in Dubai is a 2-days course and enables you to gain the up-to-date knowledge and skills to navigate the digital service economy. Vinsys is among the top ITIL certification training providers in Dubai, UAE.


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Industry expert trainers with vast experience

Practical approach in trainings to facilitate better on-job learning

Quality ensured Training material accredited by AXELOS

99% pass success rate of attaining the certificate in the first attempt


As the course title implies, the ITIL 4® Managing Professional Transition module aims at enabling smooth transitions for ITIL v3 candidates or ITIL experts to the ITIL 4®. This is a certified ITIL 4 MPT course delivered by experienced, certified ITIL professionals. In this training program, you will get the critical knowledge that is required by IT professionals relating to the 2019 ITIL 4® service value system. This course allows you to upgrade your skills needed for the latest version of ITIL while also recognizing your existing achievements in ITIL.

Our ITIL training course in Dubai delivers best-in-class experience and certification assistance. We ensure that our courseware is up-to-date and relevant in 2021. ITIL certification training at Vinsys in Dubai, UAE is a blend of practical and theoretical approaches for maximum skill enhancement and success in the certification exams.

Course Curriculum


This course can provide a great advantage to the ITIL V3 certified professionals who look forward to transitioning to ITIL 4.

It can also be taken by system administrators, IT architects, IT managers, operations managers, quality analysts, database administrators, process owners and practitioners, or any service delivery professional.

Eligibility Criteria

Candidates are required to have:

  • ITIL Expert (V3) Certificate


  • Minimum 17 credits from the ITIL Foundation and Intermediate/Practitioner/Manager modules from earlier versions


  • ITIL 4 Foundation Certificate and minimum 15 credits from the ITIL V3 system

If you have passed or fulfill the criteria required for MALC exam, you are eligible for this course in order to achieve your ITIL 4 certification.

Course Objectives

This module emphasizes on facilitating candidates on how to:

  • Use ITIL to help organizations adopt and adapt service management
  • Integrate different value streams and activities to create, deliver and support IT-enabled services and products
  • Convert demand into value through IT-enabled services
  • Ensure rapid delivery of products and services
  • Leverage the benefits of Agile and Lean to organizational success
  • Engage stakeholders healthily and improve communication among them

Strategize, plan and deliver projects with continual improvement and agility

About The Examination

Highlights of the ITIL 4 Managing Professional Transition Module exam format:

  • Exam type: Closed Book
  • Exam Duration: 90 minutes
  • Questions: 40 (Multiple Choice Questions)
  • Passing criteria: 70% a raw score of 28 marks or above

Course Benefits

If you have already invested in earning the ITIL V3 certificate, this course on ITIL 4 Managing Professional Transition Module will smoothen your transition to achieve the higher level designation as an ITIL 4 Certified Professional.

The need for ITIL-certified professionals is growing with the increasing realization among companies for the effectiveness of ITIL practices.

This course enables you to:

  • Speed up your journey from ITIL V3 to ITIL 4
  • Focus on customer needs and user experience rather than investing much time in technological issues
  • Establish better relationships and smooth communication with your stakeholders while engaging them in progressively for the benefit of projects
  • Know how digital operating models and digital organizations function in high-velocity environments and envision business strategies accordingly
  • Inculcate practical skills important to develop an improvised IT infrastructure
  • Prepare your organization for the successful implementation of ITIL 4

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Training Options


Online Live Interactive Training

  • 2 days Instructor led Online Training
  • Experienced Subject Matter Experts
  • Approved and Quality Ensured training Material
  • 24*7 learner assistance and support


Customized to your team's need

  • Customized Training Across Various Domains
  • Instructor Led Skill Development Program
  • Ensure Maximum ROI for Corporates
  • 24*7 Learner Assistance and Support

Course Outline

  • What's new in ITIL4?
  • Practical approach on how to use ITIL from large to small organizations
  • Understand the key concepts of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Core service management activities
  • The current scope of ITIL to cover the 'creation' of services
  • Integration of different value streams and activities to create, deliver and support IT-enabled products and services
  • Supporting practices, methods, and tools
  • All types of engagement and interaction between a service provider and its customers, users, suppliers, and partners
  • Conversion of demand into value via IT-enabled services
  • Introduction to SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping
  • Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing
  • Focusing on the rapid delivery of products & services to obtain maximum value
  • Focusing on digital organizations and digital operating models function in high-velocity environments
  • Creating 'learning and improving' IT organization, with a strong and effective strategic direction
  • Focusing on Agile and Lean ways of working, and how they can be leveraged to an organization's advantage
  • A strategic approach to r plan and deliver continual improvement with necessary agility

Course Reviews


Vinsys training are applauded for their amazing results. Trainers at Vinsys in Dubai follow a training methodology that is highly focused on practical skill building and knowledge enhancement. We elevate training standards by introducing flexible learning hours and multiple practice exams to prepare our students well for the certification exam.

To take up the ITIL 4 MPT course, you need to fulfill the following criteria:

  • ITIL V3 certification


  • 17 credits or more from ITIL Foundation & Practitioner/Intermediate/Manager modules from earlier versions


  • ITIL 4 Foundation + 15 credits from the ITIL V3 system

At the end of your 2-days course, we conduct your exam. When you complete the ITIL 4 MPT training and successfully clear the exam, you shall receive a soft copy of you ITIL 4 MPT course completion certificate within 10-15 business days.

No. The ITIL 4 Managing Professional Transition certificate has a lifelong validity and does not expire.

Vinsys is an emerging leader in training professionals across the globe. A few reasons to choose Vinsys over other training providers are:

  • AXELOS accredited training organization& exam center
  • Quality training course material crafted by experienced subject matter experts
  • Complete assistance pre and post-certification
  • Highly interactive training sessions with well-experienced facilitators
  • Flexible training schedules tailored to candidates’ requirements
  • 98.5% exam success ratio of clearing in 1st attempt
  • The Conducive learning environment and diverse training methodologies

The ITIL framework is a mandate practiced in many large organizations as it sets a practical framework for carrying out business procedures for obtaining organizational goals efficiently.

Certifying yourself with ITIL 4 MPT course will uplift your profile visibility and open a wide pool of job opportunities. It also validates your knowledge and skills while assuring a progressive career path with high payout benefits.

A large number of companies across the world have accepted the ITIL framework and methodologies. You can find a highly reputable position in the following industries:

  • Retail
  • Financial
  • Manufacturing
  • Technology
  • Life sciences
  • Entertainment

ITIL MPT Managing Professional Transition Course for apt IT practices. Expert-led classroom and online training. Case Studies with Accredited Trainers.