ITIL® Intermediate RCV Certification Training

Learning Objectives -

• At the end of this course, the learner will gain competencies in
• Understanding Service Management as a Practice and Service Transition principles, purpose and objective
• Knowing the important role of Planning Protection and Optimization in service provision and understanding of how the in-scope processes interact with other Service Lifecycle processes
• The activities, methods and functions used in each of the Release, Control and Validation processes
• The application of Release, Control and Validation processes, activities and functions to achieve operational excellence
• How to measure Release, Control and Validation performance
• The importance of IT Security and how it supports Release, Control and Validation
• Understanding technology and implementation requirements in support of Release, Control and Validation
• The challenges, critical success factors and risks related with Release, Control and Validation

This certification course is most suitable for professionals who have spent at least 2 to 4 years in IT Service Management. These include but are not limited to:

• Release Managers
• Security Managers
• IT Operations Managers
• Security Administrators
• Database Administrators

In order to appear for the ITIL® RCV Certification exam, candidates require to clear ITIL®® Foundation Certificate or ITIL^® v2 Foundation + v3 Foundation Bridge Certificate

Additionally, 2 to 4 years of professional experience working in IT Service Management would carry an added advantage.

Introduction and Overview

• Analyzing and exploring the importance of the Service Capability stream
• Service Management as a practice
• The Service value proposition
• How the Release; Control and Validation capabilities support the Service Lifecycle
• Core Release, Control and Validation Processes Change

Management

• Purpose, goals and objectives
• Implementing change with minimum disruption and rework
• Evaluating business, technical and financial aspects
• Achieving successful service transition
• Activities, methods and techniques
• Post-implementation review
• Key metrics to measure success

Service Asset and Configuration Management (SACM)

• Business value of the SACM process
• Activities, methods and techniques
• Supporting the effective execution of the SACM process using a configuration management system (CMS)
• Describing the tools, activity model and deliverables for executing each key activity
• Effectively measuring the SACM process with metrics
• Typical day-to-day configuration management activities

Service Validation and Testing (SVT)

• How SVT creates business value
• Identifying how policies can drive and support the execution of the SVT process The Service V Model
• Acquiring relevant test data
• Building quality service deliverables using test levels and test models
• Measuring the SVT process in terms of business value contribution

Release and Deployment Management (RDM)

• Analyzing how services are released into production to enable effective use of services
• Planning, scheduling and controlling releases
• Identifying clear planning conditions including pass/fail criteria
• Illustrating the main activities and how they relate to the capability of Release, Control and Validation
• Providing Early Life support after deploying the new release
• Defining metrics for process quality

Request Fulfillment and Service Evaluation Analyzing how service requests should be handled

• Request Fulfillment to establish a self-help service practice
• Identifying the differences between Request Fulfillment and Incident Management

Evaluating services against target performance in the context of change

• Meeting committed service level performance
• Intended and unintended effects of a change
• Evaluating predicted service performance and actual performance

Knowledge Management (KM)

• The business value of the KM process
• Identifying what constitutes an effective KM strategy
• Analyzing the basic layers of the KM concept using the DIKW structure
• Describing the key steps of effective data and information management

Roles and Responsibilities

• Change Management
• Service Asset and Configuration Management
• Release and Deployment
• Service Performance and Risk Evaluation

Technology and Implementation Considerations

• Technology as part of implementing Service Management
• Managing change in operations
• Challenges, critical success factors and risks
• How to plan and implement Service Management technologies
• Applying the Deming Cycle to perform ongoing self-monitoring and self-improving for all processes

• Studying ITIL® RCV will help you deliver service transitions and service management principles and will help accomplish the objective and purpose of the project.
• Making you realize the crucial understanding of optimization and planning protection. ITIL® RCV Training will help you realize the in-scope process and how they interact with other service lifecycle processes.
• Identifying the activities, functions and methods that can be implemented in the RCV process through ITIL® RCV Certification
• Gaining knowledge on the importance of IT Security and how it supports Release, Control and Validation by appearing for ITIL® RCV Exam.
• Amalgamating technology and implementation requirements to facilitate Release control and validation.
• Learning to deploy and fulfill organizational requirements through the study of RCV module.

What is ITIL^® RCV?
The RCV (Release, Control and Validation) module is one of the popular qualifications in the ITIL^® Service Capability work stream. It revolves around understanding the methods of Release Control and Validation for practical application in order to establish a structured approach towards planning, executing, testing and implementing new services that are in alignment with business’ goals.

Do I get a certificate after completing this course?

Yes, we offer you a course completion certificate once you successfully clear the ITIL^® RCV certification exam. We send a soft copy of the certification on your email.

Does the ITIL^® RCV Certification expire?

No. This ITIL^® certification is valid for a lifetime and candidates need not worry about re-certifying.

How will the ITIL^® RCV certification benefit my career?

In this tech-enabled era, most of the organizations are extracting the power of ITSM in order to establish a smooth workflow and uninterrupted processes.Therefore, as the need for ITSM practices has risen up, so is the demand for certified ITIL^® professionals. Certifying with the RCV credentials will give your career an instant boost and also validate your skills in the ITIL^® functions. Recruiters obviously prefer certified candidates over the others.

Why choose Vinsys training institute for ITIL^® RCV certification course?

Vinsys has more than 15 years of experience in training candidates for ITIL^® RCV certification and records 98% of 1^st attempt passing success rate. We have quality, accredited trainers having relevant industry experience to train candidates on the RCV module and use practical approach in all our trainings. The course material provided to candidates is carefully crafted and curated by subject matter experts and our flexible training schedules are a lucrative study option for busy learners.

The ITIL^® Intermediate RCV Certification Training exam is to be taken after completing formal training from an AXELOS ATO.

The exam format is as follows:

• Multiple choice examination questions
• Eight questions per paper
• 28 marks required to pass (out of 40 available) - 70%
• 90 minutes’ duration
• Closed book

ITIL^® Release, Control, and Validation (RCV) module enables candidates to understand and implement well-structured release, control, and validation methodologies in organizations that practice the ITIL^® framework. The course content is developed on the basis of the best practice guidance mentioned in the ITIL^® Service Transition publication.

The course aims at elaborately delivering the skills required to manage transitional changes effectively, validation new services after completing all the necessary tests, release and deploy the changes in line with the organizational requirements. The ITIL^® RCV module provides conceptual guidance and improves the decision-making process.

The ITIL^® Release Control and Validation certification is a valuable addition to your ITIL^® knowledge and proves your credibility in performing outstandingly in an ITIL^® adapted environment. The ITIL^® RCV Certification course aims at delivering complete knowledge and skills required to clear the certification exam.

Certification with lifetime validity

The ITIL^® RCV certificate does not have an expiry date so candidates once appearing for the certification do not have to worry about re-certification.

Certification from Vinsys

As this professional certification holds high worth in progressing your career, you must ensure pursuing the certification from a reliable institute like Vinsys. The certification on paper will not be worthy if you are unable to reproduce your knowledge and implement the necessary skills practically on the job. Vinsys trains you considering a practical approach with highly skilled trainers and extensive hands-on experience. So, when preparing for such professional certifications, candidates must ensure enrolling with a popular, esteemed training institute.

The ITIL^® RCV Certification is a mandatory prerequisite for various positions in the IT sector. Professionals certified with the ITIL^® RCV credential gain an advantage over their counterparts for seeking growth opportunities in terms of both position and pay. The ITIL^® methodology is adopted by many corporate businesses across the globe due to its constructive nature and structured processes.

With ITIL^® RCV certifications, candidates learn:

• The importance of release, control, and validation in terms of ITSM infrastructure building and maintenance
• Methods, functions, and activities used in the RCV processes
• Importance and functioning of IT security in implementing the RCV model
• How the processes used in the ITIL^® Release, Control, and Validation impact the other Service Lifecycle Processes
• Technological as well as implementation requirements in support of the release, control, and validation
• Risks, challenges, and critical aspects associated with the RCV model

Candidates experience a rising trend in the career opportunities with ITIL^® RCV certification. This course benefits individuals by introducing them to the world of systematic implementation of IT services with the help of RCV model. Organizations are greatly demanding certified ITIL^® RCV professionals to follow the smooth functioning and implementation of their IT infrastructure.

Vinsys provides reliable, practical learning solutions to its candidates so that they become completely job-ready in the respective domains. Our focus is on creating interest, delivering knowledge, and assisting candidates in clearing their certification exams at the earliest. With extensive, flexible training schedules and highly experienced trainers, Vinsys does the best it can to provide complete course and certification assistance to its students.

Some more reasons to choose Vinsys as your learning partner are:

• Trained more than 600,000 professionals across the globe
• Highly learned trainers with relevant industry experience
• Flexible training modules and schedules
• Interactive sessions with extensive hands-on experience
• Accredited course material and exam test papers
• 100% certification & exam assistance (mock exam, question paper sets)
• 98% exam clearing rate