The prime focus of the ITIL® Intermediate SD Course is to introduce to you the purpose, principle and process of how a service design is created. It will give you an insight of the organizational skills required to implement the service management techniques and aids technology related activities. The 3-day course makes you understand the vital importance of a system design and how can one evolve develop and manage the projects. ITIL® Intermediate Service Design Training will help you improve the alignment of IT with the overall business. The ITIL® SD Certification will also illustrate the importance of launching products and services in a timely manner.
The Service Design Lifecycle course will be of interest to:
Candidates for this course must:
Through the ITIL® SD Certification course I have understood that good service design can improve the alignment of IT with the overall business and user needs. The certification has illustrated the importance of designing consistent service practices in order to achieve this.
ITIL® Intermediate Service Design has instilled in me a continued improvement and development of services within the IT lifecycle. This module has taught me techniques required to develop, manage and integrate service design into the IT Service management process. Thank you Vinsys for your ongoing teaching efforts.