ITIL Intermediate SD Certification Training
ITIL Service Design (SD) certification course is monitored by AXELOS for ITIL Intermediate Module. The course revolves around understanding the widely accepted and globally practiced IT Service Management framework. ITIL Service Design course enables candidates to gain an insight of the IT Service Management design to help establish an IT infrastructure that aligns perfectly with the organization’s ITIL Service Strategy process.
The ITIL Intermediate Service Design (SD) certification training is preferred by professionals having a considerable understanding of the ITIL framework and relevant working experience.
The ITIL SD qualification provides maximum benefits to:
Candidates applying for the ITIL Intermediate SD Certification Course must have completed the following:
Module 1: Introduction to Service Design
Module 2: Service Design Principle
Module 3: Service Design Processes
Module 4: Service Design Technology Related Activities
Module 5: Organizing for Service Design
Module 6: Technology Considerations
Module 7: Implementation and Improvement of Service Design
Module 8: Challenges, Critical Success Factors, and Risks
This ITIL SD certification training aims at training candidates on:
What is ITIL Intermediate SD Certification?
The ITIL Service Design certification is one of the certifications in the ITIL Service Lifecycle that focuses on the design component of IT services and details the methods, plans, architectures, and certifications that enable plan services effectively in alignment with the requirements of organizations.
What are the aspects of Service Design?
The aspects of ITIL Service Design are: Service Solutions Management of Information Systems and Tools Technology, Tools Processes Systems, Measurement Systems & Management Architectures.
What is Service Design in ITIL?
Service needs to be designed carefully for businesses in order to give genuine incentives. ITIL Service Design caters to designing standards and techniques for revamping the targets into the arrangement of service resources. It guides organizations to use the best ITSM practices to establish a workable service design.
What are the benefits of Service Design in ITIL?
The SD module offers a better understanding of opportunities and client concerns through the use of technical design tools such as customer journey charting, imagining, and situation-making. It introduces functions such as the ability to test, acquire, and prototype with clients in order to grow an operational solution in the long run.
Will I get a certificate at the end of this course?
Yes, Vinsys provides a course completion certificate when candidates successfully clear the ITIL SD Certification exam.
What are the career prospects after completing this course?
The demand for ITIL certified professionals is increasing exponentially as organizations have largely adopted the ITIL framework into their systems considering the wide scope and opportunities it offers. So candidates applying for ITIL certifications are sure to have a rewarding career ahead in terms of both – position & pay scale.
Why should I choose Vinsys for my ITIL SD training course?
Vinsys has been trusted for exceptional training delivery methodologies and practical, scenario-based training modules. Our trainers develop an interesting way to deliver technical content to students that make learning easy and quick. With accredited training material and tech-enabled training environment, Vinsys ensures that candidates gain the necessary knowledge and practical skills for application in the real life scenarios.
The ITIL Intermediate SD Certification exam follows the below exam pattern.
Exam duration: 90 minutes (120 minutes for those who opt for examination in other languages)
Question pattern: 8 Multiple choice, scenario-based questions
Closed book: Yes
Passing criteria: 70% (28 out of 40 answers)
ITIL SD is a phase in the service lifecycle that narrows down the service procedure into a structured arrangement for achieving business excellence. It directs organizations to design and improve services as well as service management by focusing on the details of design techniques and standards that directly impact the arrangement of service resources. The ITIL SD course content is an inclusive module that not only envisions a progressive path for new services but also incorporates upgrades that are essential to keep up the continuity of services and conformity to directions and benchmarks.
The SD module lays guidelines to enable organizations to establish the most proficient method of creating design abilities for service management. The module covers subjects like service level management, design coordination, list management, IT service continuity management, provider management, data security management, accessibility management, and capacity management.
With the ITIL Intermediate Service Design Certification candidates gain an added advantage over their non-certified peers as they gain a deeper understanding of the ITIL SD processes, functions and principles. ITIL is valued significantly in recent years by many organizations globally and it is rapidly becoming an essential entry-level qualification for a majority of the IT roles.
The ITIL SD Certification benefits professionals with the knowledge of opportunities and client concerns in a better manner and introduces them to using tools such as situation-making, customer-journey charting, and imaging. ITIL SD Certified professionals are highly in demand across the globe and can expect more financial gains and progressive career opportunities.
After completing the ITIL Intermediate Service Design Certification Course from Vinsys, candidates will be able to:
Vinsys focuses on training professionals on certification courses and enabling them to face real-world challenges confidently. Our training batches are well-structured and we ensure delivering course content in an efficient manner with the best trainers. Vinsys has a completely different approach to training. We are inclined more towards the practical aspect of the training and provide extensive hands-on training to candidates and make them future-ready.
Through the ITIL® SD Certification course I have understood that good service design can improve the alignment of IT with the overall business and user needs. The certification has illustrated the importance of designing consistent service practices in order to achieve this.
ITIL® Intermediate Service Design has instilled in me a continued improvement and development of services within the IT lifecycle. This module has taught me techniques required to develop, manage and integrate service design into the IT Service management process. Thank you Vinsys for your ongoing teaching efforts.