ITIL® Service Offerings and Agreements (SOA) Certification Training
The Service Offerings and Agreements (SOA) module is one of the certifications in the ITIL Service Capability workstream. The module focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalog, demand, supplier, and financial management.
The SOA course is designed to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation, and continual service improvement) can offer value to organizations and projects. It also provides guidance on how service offerings can be developed to support both business and user needs.
SOA certification is beneficial for candidates serving the following positions:
Apart from the above list, SOA certification would serve as a lucrative career option for individuals who are involved in IT Service Management programs or those who have already completed the ITIL Foundation Certification.
Candidates interested in taking the ITIL® SOA course must fulfill the following criteria:
What is SOA certification?
ITIL® SOA is a compilation of the service offerings and agreements that are used while practically implementing the five stages of the Service Lifecycle. It offers 4 ITIL® credits contributing to the 17 credits required for ITIL® Expert level certification.
Who should attend the SOA certification course?
SOA certification is meant for candidates who wish to gain an understanding of the service offerings and agreements that can be used for implementing the processes mentioned in the five stages publications. Candidates interested in pursuing further education in the field of ITSM can go for this course.
What are the prerequisites for this course?
In order to apply for this course, candidates must have completed the ITIL® Foundation Course and must demonstrate an experience of 2-4 years working in ITSM. Candidates must also pursue a formal training from an accredited training organization before appearing for the certification exam.
Will I get a certificate after completing this course?
Yes, we provide an online copy as well as hard copy of the SOA certificate once candidates successfully clear the SOA exam.
Do you provide notes for preparation?
Yes. Vinsys has its own set of courseware that is consistently revised for updates and is crafted by learned subject matter experts. We assist in preparing candidates thoroughly for exams.
Does the SOA certification have an expiry date?
No, once certified as an SOA professional, you do not need to recertify yourself as the certificate has a lifetime validity.
What are the career prospects after SOA certification?
ITIL® framework is globally recognized for its efficiencies in creating a reliable IT infrastructure and processes in place. ITIL® SOA certification will enable candidates to professionally understand the practical applications and implementation process of the five stages of the Service Lifecycle and thus can secure senior, respectable positions in organizations pertaining to their in-depth knowledge.
ITIL® Service Offerings & Agreements certification exam format is as follows:
Service Offerings and Agreements (SOA) is a course that guides businesses understand the impact and benefits offered by the five ITIL® lifecycle stages, namely service strategy, service design, service transition, service operation, and continual service improvement. SOA certification certifies individuals on the service offering processes and provides insights on how they can be used further to support the needs of end-users and businesses both.
The SOA certification can be only taken after pursuing a formal certification course with an accredited training organization.
ITIL® SOA certification is worth 4 ITIL® credits and serves as a complete guide to the principles, concepts, methods, objectives and functions of the Service Offerings and Agreements. It focuses on the practical application of the SOA practices and compiles of the best practice guidelines mentioned in the ITIL® Service Strategy and ITIL® Service Design modules.
Does ITIL® SOA Certification expire?
No. It remains valid lifelong so candidates need not worry about recertification.
Why go for ITIL® SOA certification?
ITIL® SOA deals with the cumulative value offered by all the five stages of the Service Lifecycle. Thus, organizations implementing any one or more of the five stages, get to benefit more from understanding the widened scope of benefits offered by them and enable support strategies for successful implementation of the stages with a view to enhancing overall output from their businesses.
ITIL® Service Offerings and Agreements (SOA) course immerses candidates in the practical know-how of the ITIL® Service Lifecycle and throws light on the service offerings and agreements as to how they relate to the service delivery aspect. This course is designed to specifically focus on the operational-level activities and methods of execution of these processes in practical scenarios.
The SOA course focus areas include:
Vinsys elevates the success ratios of candidates appearing for certification exams with its consistent efforts and well-structured training programs facilitated by expert trainers. Our training methods are proven and we ensure success to our students with well-planned lessons and consistent exam preparation with the help of mock exams and practice tests.
We have a reputation of creating world-class professionals.
I was an ITIL® Intermediate-level Professional. To progress, I wanted to do the ITIL® Intermediate SOA. I joined Vinsys who was offering a Training Program for this course. I found the program to be very helpful. During the training I was able to learn principles and processes needed to create and manage service offering based on business requirements.
Being an ITIL® Professional means that I need to constantly update my skills and keep in touch with all the upcoming technologies and softwares. I decided to take up the ITIL® Intermediate SOA Training Program offered by Vinsys. By finishing this program I was able to polish my skill even further.
I wanted to take my knowledge and skills up to the next level. But being an ITIL® Professional, it is not an easy task. I went and consulted a firm named Vinsys where I came to know about the ITIL® Intermediate SOA Boot Camp. I joined it as soon as possible and as successful in doing what I needed.