ITIL® Intermediate Service Strategy (SS) Certification Training
Aligning organizational strategy and implementing a service provider strategy can be thoroughly achieved through ITIL® Intermediate Service Strategy (SS) Certification. The service strategy course helps focus on the importance of strategic aspect that enables to develop organizational strategy. The ITIL® Intermediate SS Training Course spread over 3 days of attempts to cover management and control activities that are related to the service delivery. The SS module aims to offer benefits to professionals who possess the proficiency of understanding a relationship between IT and general aspects of work and how best ITIL® v3 service strategy can help professionals more efficiently.
At the end of this course, the learner will gain competencies in:
ITIL® Intermediate SS certification is a mandatory requirement for professionals who look forward to mastering management-level concepts and who intend to participate in activities having a direct impact on the organization’s IT strategies. This adds maximum value to individuals serving as:
Candidates interested in the ITIL® Intermediate Service Strategy (SS) Certification must have:
The ITIL® SS Certification exam is a closed book exam that consists of eight scenario-based multiple-choice questions having four options (5 markers, 3 markers, 1 marker, 0 markers) that need to be answered within a duration of 90 minutes (120 minutes for those opting for appearing in a language other than the first language).
The passing score for this exam is 28/40 marks. Students will have to score a minimum of 70% to clear the examination.
The ITIL® SS Certification training course gives an overview of the purpose, processes, and principles of service strategies. It throws light on the major aspects of Service Strategy that consequently affect ITIL-based service management capacities. The course highlights the organization and implementation of service strategies as a part of service management.
A major part of the world’s organizations are actively practicing ITIL® and are benefitting from the use of ITIL® Service Strategy in order to enhance their service management capacities and its impact on business goals.
The ITIL® Intermediate SS Certification is a prerequisite for many IT-related roles in organizations and companies have an immense requirement of certified ITIL® professionals. Gaining an in-depth knowledge of the Service Strategy module enables individuals to serve organizations better and also gain the competence to capture better opportunities.
ITIL® lays the foundation of the dynamic IT culture spread across various industries worldwide. It comprises of a set of rules and procedures that need to be followed for a reliable, scalable, and highly flexible IT environment. A large share of the world’s businesses has recognized the worth of ITIL® processes and has included them as a major part of their operations.
ITIL® Intermediate SS Certification is a prerequisite for many key roles and positions in the IT sector. It boosts an individual’s knowledge about the service strategy and the functions interrelated to it.
Candidates for this course must:
ITIL® certifications are recognized globally as companies have witnessed the impact of ITIL® process implementations in their IT infrastructures. Thus, by certifying with the ITIL® Service Strategy credentials, professionals will gain an extra edge over their peers. Candidates will gain an insight on:
On being ITIL® SS Certified, individuals can occupy positions in the fields of IT operations management, technical management, service desk management, and application management.
ITIL® Intermediate SS certification has enabled me to furnish the expertise to implement the principles and processes in IT service management. The training has validated my knowledge of IT service management strategies and best practices as documented in the ITIL® Service Strategy publication.