Giving and Receiving Feedback



Make your feedback sessions more dynamic and productive with this well-crafted course on giving and receiving feedback.


In our professional life, it’s extremely important to have an idea of how to give feedback to others without hurting their feelings. While giving feedback one has to remember not to comment on personality or behavioral patterns but if you aim at improving their personality then it has to be an encouraging feedback rather than diminishing one. In the same way, receiving feedback is also a task. Taking good feedback is easy but considering a negative feedback sometimes becomes painful and staying calm in that situation becomes more difficult. Therefore to make feedback sessions easy for you, we bring this well-structured course that teaches various methods and techniques of receiving and giving feedbacks.

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Till day we have trained over 1,00,000 + professionals around the world.


We have a resource pool of 400+ trainers throughout.
Our all Expert Trainers are with 20+ years of experience in Soft Skill training.
The Internal team of outstanding Instructional Designers craft customized content as per the learning needs of our versatile corporate clients.
The instructors conduct Interactive Sessions that comprises kinesthetic activities, role plays and group activities.
We implement well-crafted experiential training model in all our sessions.
While providing class room training under our infrastructure we make sure that the instructors us of A/v technology during the session.
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Mr. Aviinaash Waikar
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Our outstanding trainers take responsibility to teach some excellent and proven techniques of giving and receiving feedback through series of group discussions and experiential learning module. They discussed real life case studies to give the candidates hands-on experience in dealing with feedback sessions. Here you will learn how to give detailed feedback through various channels, Steps of giving effective feedback, steps of receiving feedback effectively and handling difficult feedback situation. We ensure you that this course will surely develop your feedback skills.

  • Fundamentals of Coaching & Feedback
    • Defining coaching & mentoring
    • Differentiating - Coaching & mentoring
    • To mentor or to coach – the real question?
    • The roles of a coach and mentor
  • Impact of Listening Skills
    • Active listening
    • Probing
    • Paraphrasing
    • Empathizing
  • Relationship Building For Effective Coaching and Feedback
    • Developing rapport
    • Motivating coachees and mentees
  • The G.R.O.W Model for Coaching and Feedback
    • Goal identification
    • Goal selection
    • SMART goal setting
    • Alternative evaluation
    • Developing an action plan
  • Giving & Receiving Feedback in Action
    • Importance of constructive feedback
    • Giving feedback
      • The C.H.I.P.S method
      • The feedback sandwich
    • Receiving feedback
      • Reactions to feedback – S.A.R.A.H
      • The C.A.R.E method
  • Ensuring Credibility in Coaching and Feedback
    • Collaborative problem solving
    • Maintaining confidentiality & trust

Giving and receiving feedback is an essential part of business communication. As people are considered as resources in the business world, a structured feedback enhances their performance. Moreover, it clarifies tasks and issues. This helps to overcome misunderstandings thus encouraging healthy and productive work culture.

Let us see some more benefits of receiving and giving feedback:
  1. Improves employee performance.
  2. Enables people to learn and progress.
  3. A healthy feedback session encourages creativity and innovation.
  4. Increases interdependency and productivity.
  5. Work culture becomes more flexible as feedback is accepted.
  6. Sharpens ideas.
  7. Leadership is inspired .

Frequently asked questions about this course.

1. What are Soft Skills?
Soft skills is a sociological term relating to a person's "EQ" ( Emotional Quotient), the cluster of personality traits, social graces, language, communication, personal habits, friendliness, and optimism that characterize relationship with other people.Unlike hard skills, which describe a person's technical skill set and ability to perform specific tasks, soft skills are broadly applicable across job titles and industries. It is often said, hard skills are required to receive an interview call but soft skills are needed to get the job or further career prospect. Hence, soft skills compliment hard skills.
2. Why Soft Skills are necessary?
Soft skills are increasingly becoming the hard skills of today's work force. It's just not enough to be highly trained in technical skills, without developing the softer, interpersonal and relationship-building skills that help people to communicate and collaborate effectively.These people skills are more critical than ever as organizations struggle to find meaningful ways to remain competitive and be productive. Teamwork, leadership, and communication are underpinned by soft skills development. Since each is an essential element for organizational and personal success, developing these skills is very important and does matter... a lot!
3. What is our Methodology?
Our learning technique is based on three fundamental premises:
  1. Experiential learning tools
  2. Facilitation
  3. Interactive Methodology
4. How do we cater to our training requirements?
We follow the ADDIE (Analyse, Design, Develop, Implement, Evaluate) principle to design our training programs by understanding & analysing the training requirements from our clients. We ensure that every program has a cognitive, psychomotor and affective objectives for our clients. We customize our program delivery to ensure that these objectives are clearly met and helps participant learn with clarity. Based on design of program each methodology is deeply analysed for better learning and output.
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About Vinsys

Vinsys, a globally acclaimed individual and corporate training provider, has a legacy of empowering professionals with knowledge since 15+ years. Till date we have enlightened and trained 600,000+ professionals around the world. Today, we have spread our wings across the globe and have footprints in Australia, China, India, Kenya, Malaysia, Oman, Singapore, Tanzania, UAE and USA. We are renowned players in conducting corporate training and open house workshops in Information Technology, IT Service Management, IT Governance, IT Infrastructure Library, Project Management, Behavioral and Management Solutions; and Foreign Languages for enterprises and governments worldwide.


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