Government information and communication technology (ICT) systems now exist not just in highly industrialised nations but also in the vast majority of the world’s economies. Technology writers have been predicting this state of affairs at least as far back as George Orwell, but unlike the events of 1984, the interconnectedness of individuals and governments has turned out to be overwhelmingly positive.
However, the fact that we are all now so utterly dependent on ICT systems has also made them targets for today’s malicious actors. What’s more, cyber threats now overwhelmingly come from well-funded organised crime groups, non-state actors, and rogue nations with very strong motives for breaching government ICT networks. With the increasing prevalence of cyber attacks targeting governmental entities, we should all see protecting state-run ICT systems as part of the public interest.
However, outside of a few key areas, the global community does not seem to be as interested in ICT protection as it should be. Indeed, a long-running skills shortfall in cybersecurity suggests that many leaders and the general public alike do not appreciate the vulnerability of the systems they depend on. Let’s look at why we should all be lobbying to preserve the integrity of government ICT systems:
Some of the world’s most mature systems offer a complete suite of public services to individuals and businesses from just a few central servers and a handful of mobile apps. With such dependence on these networks, a successful security breach in the right place could potentially paralyse a whole country and result in billions of dollars in productivity losses.
Of course, such scenarios loom large on the minds of the world’s foremost ICT experts. Proactively mitigating these hypothetical catastrophes often begins by keeping up to date with the latest developments in cyber security. Singapore, for example, has long been a hub for cybersecurity, thanks to its powerful finance and tech industries and the Singaporean government’s pioneering use of ICT-driven governance. If leaders want to prevent future cyber calamities, developing a keen understanding of the landscape through tech events in Singapore and other credible forums may be needed.
Government ICT systems hold vast amounts of personal data, including identification records, financial information, and healthcare data. Permitting breaches of these records through negligence can result in a deterioration of public trust, leading to societal instability.
In countries that are already struggling to maintain social cohesion, this lack of trust can be extremely problematic since it can lead to disengagement with the government, including a refusal among regular citizens to pay the right taxes. Ultimately, this could put the country in an even deeper economic hole, causing even more misery and hardship.
Some government ICT systems are repositories of sensitive data encompassing national security strategies, defence plans, and classified intelligence. Successful attacks on these systems can leave a country vulnerable to disinformation or foreign invasion while also compromising the position of individuals who may be gathering intelligence overseas. In other words, leaving these systems unprotected can directly lead to tragic losses of life.
Malware, phishing attacks, and ransomware are a widely recognised trillion-dollar threat to businesses, but they can also be exceedingly dangerous for governments. Disruptions of operations from these threats can cause catastrophic and hard-to-remedy losses of services. In the case of healthcare ICT systems, there is a very real potential for lives to be lost due to an inability to approve lifesaving procedures.
Fortunately, prioritising best practices such as encryption, access controls, and regular audits can empower governments to mitigate these risks. emerging developments like blockchain-based security and artificial generalised intelligence (AGI) may also soon become available to further fortify governments’ cyber defence postures.
Many government agencies the world over are bound by stringent regulatory requirements governing the handling and storage of sensitive information. Stronger ICT networks can help these agencies better comply with these regulations, avoiding legal penalties and earning the trust of the wider public. Freed from regulatory issues and cyber threats, organisations that update their cybersecurity should also be able to perform their duties effectively.
While it has not happened yet, it is already in the realm of possibility for a single successful attack on a state-run ICT network to trigger a major economic downturn. Even today, the losses from cybercrimes are staggering, with the global cost set to hit USD 10.5 trillion annually by 2025. To put things another way, if cyber criminals somehow banded together to form their own country, they would have the 3rd largest economy in the world, after the USA and China.
By proactively investing in cybersecurity measures, governments can mitigate the financial impact of cyber incidents on both public and private networks. This should help boost economic resilience and avoid the nightmare scenarios that keep ICT leaders up at night.
Safeguarding the integrity of public ICT systems is not just the responsibility of governments but also ordinary citizens. When we collectively recognise the critical importance—and vulnerability— of these systems, it becomes easier to spur key leaders and agencies to take action to shore up critical ICT networks. Further, we must also realise that taking cybersecurity measures is not merely a choice but a fundamental necessity, especially if we want to preserve safety, high living standards, and democratic ideals in the digital era.
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