Is ITIL Foundation Worth It in 2025? Salary, Jobs & Opportunities

With technology constantly transforming businesses, the need for well-structured and efficient IT service management has increased greatly. All organizations, regardless of their size, depend on frameworks that help them maintain consistency, grow, and measure their IT results. One of the most well-established and trusted frameworks is ITIL — the Information Technology Infrastructure Library.

The ITIL Foundation Certification is the initial level of certification within this globally accepted framework. It serves to introduce professionals to the main concepts of IT service management, allowing them to improve IT systems and match them to the goals of the business.

As we are in 2025, the question comes up — does the ITIL Foundation still matter? Many IT professionals are asking if it is still worthwhile to invest in ITIL Foundation Training, given the rise of Agile, DevOps, and automation.

Yes, it can be done, but it depends on the context. ITIL has kept up with the latest trends in the industry, and ITIL 4 meets the needs of today’s businesses. The Foundation level is a valuable certification for those in support, infrastructure, operations, and project fields who need a common way to manage IT services.

In this article, we discuss how the ITIL Foundation Certification is important for today’s professionals, what benefits it brings, expected salaries, and why it remains a valuable qualification for those in IT.

 

What is ITIL Foundation Certification?

The ITIL Foundation Certification introduces ITIL 4 framework, which is a flexible and integrated system for handling IT-related services in a digital environment. It includes more than rules; it consists of the best ways’ professionals can add value by using the same effective processes.

ITIL 4 puts the Service Value System (SVS) at the center, encouraging continuous improvement, working together, using automation, and creating value together. Those new to ITIL discover the main guiding principles, the stages of the service lifecycle, and how incident management, change control, and problem resolution interact.

With this knowledge, professionals can streamline work processes, prevent service outages, and make sure IT services match the company’s strategic plans. It may not teach you everything about ITIL in one go, but it does prepare you well to continue learning and improving.

In many cases, organizations with complex systems and customer services find that hiring ITIL-certified staff makes service delivery simpler and reduces the number of escalations.

 

Who Should Consider the ITIL Foundation in 2025?

ITIL Foundation matters for people outside the traditional IT field. It is used in various job roles and industries. These roles make someone an ideal candidate for ITIL Foundation Training:

IT Support and Service Desk Teams: For people who deal with daily user problems, ITIL offers clear guidance on the right ways to handle and pass on issues. 
System and Network Administrators: Allows them to see the role their technical work plays in the service management process.
Project Managers and Coordinators: It is useful for ensuring that technical project steps line up with service delivery.
IT Consultants and Analysts: Helps to recommend changes in services aligned with standard processes.
Business Relationship Managers: Bridges the gap between IT and business by learning about service value streams.

By 2025, having both technical expertise and a focus on service delivery will be important in many sectors. ITIL Foundation is still a good way to develop that ability.

 

Career Opportunities and Growth

Getting your ITIL Foundation Certification is a good way to open doors to ITSM-related jobs and greater duties. Having this qualification allows professionals to apply for jobs such as:

• IT Service Manager
• Change Management Analyst
• IT Process Consultant
• Incident or Problem Manager
• Service Delivery Manager
• IT Governance Specialist

Even if ITSM is not your domain, the ITIL principles can still be useful for roles in quality assurance, compliance, business continuity, and cloud service delivery.

Since organizations are moving toward hybrid work, having reliable digital services is now more important than ever. Businesses want to hire professionals who can guarantee that IT services are reliable, scalable, and secure, and ITIL provides this training. This becomes especially crucial in environments relying on infrastructure like enterprise WordPress hosting, where uptime, support, and consistent service delivery are essential.

Furthermore, ITIL can help individuals advance in their careers. After completing Foundation, many professionals choose to obtain the ITIL Managing Professional or ITIL Strategic Leader certificates. These areas focus on developing deep knowledge in service strategy, risk, and continuous improvement.

 

How ITIL Certification Adds Value to Organizations? 

ITIL helps individuals, but it also provides valuable improvements to businesses. When teams follow ITIL principles:

• Services are delivered in a more organized and effective way.
• The organization handles incidents and outages with little disturbance.
• Change requests are handled using a simple approval process
• Because support is always consistent, customers are more satisfied.
• There is a greater level of alignment between IT and business leaders now.

All in all, organizations can manage their services better, cut costs, and lower risks. For this reason, many employers either suggest or require their staff to attend ITIL Foundation Training as part of their learning plans.

 

Is the Certification Useful in the Era of Agile and DevOps?

An issue that comes up often is whether ITIL is still relevant now that Agile and DevOps are so popular. In reality, ITIL (especially ITIL 4) is designed to work together with these frameworks rather than compete with them.

To make service management more flexible and team-focused, ITIL 4 has borrowed ideas from Lean, Agile, and DevOps. Instead of forcing everyone to follow the same steps, ITIL 4 supports flexibility, ongoing feedback, and teamwork across different areas — all things that modern IT practices value.

If you are in an Agile or DevOps environment, ITIL is still valuable. Actually, knowing how both ITIL process discipline and Agile iterative delivery work can improve your skills and make you more valuable in the IT field.

 

Is ITIL Foundation Worth the Cost and Effort? 

Yes, ITIL Foundation is worth the time and money because it gives you a good understanding of IT service management and helps you get a basic certification that can help you in your career. In terms of investment, the ITIL Foundation exam and training usually cost less than a lot of other IT certifications. What makes it worthwhile is that it’s not too hard to get started and can lead to a job that pays well and gives you opportunities to grow in the future.

You don’t have to know a lot of technical stuff before you start working toward this certification. And the practical, non-vendor-specific knowledge you get can be used in different jobs, in many kinds of businesses, and even in different countries. This makes it really helpful for people who are just starting out in IT, or for those who are already working in another field and want to learn more about technology.

If you work in a place where IT is really important for getting things done, the things you learn in ITIL Foundation can help you do your job more clearly and thoughtfully.

 

Conclusion:

The ITIL Foundation Certification is a highly sought-after credential in 2025. It continues to be a useful certification for people who want to learn more about IT service management, help their team work better, and keep up with new ways of working like Agile and DevOps. Whether you're just starting your IT career or thinking about moving into jobs that help support others, getting ITIL Foundation helps you build important skills and shows you know your stuff.

For those serious about getting certified, Vinsys offers trusted, comprehensive ITIL Foundation Training that equips you with the right knowledge, practical insights, and exam-readiness. With flexible online formats, expert trainers, and global recognition, Vinsys ensures you’re not just passing a test — you’re building a lasting career foundation.

Make the smart move. Choose a learning partner that prioritizes your professional success. Choose Vinsys.