In the realm of driving revenue growth and crafting strategic business plans, sales and marketing often take center stage, while corporate learning tends to be overlooked, despite its critical role in the successful creation and sale of products or services through employee skills, knowledge, and behavior.
Historically, the difficulty of measuring and managing corporate learning has contributed to this oversight. However, the emergence of digital learning solutions has revolutionized the landscape. This article explores the potential of digital learning solutions for Chief Learning Officers (CLOs) and other business executives in attaining their strategic business objectives.
While specific strategic goals may vary among companies, they all share a common focus on business performance, employee engagement, business growth, and revenue. Ultimately, it falls upon business executives to establish these goals. The CLO plays a pivotal part in driving the learning strategy, facilitating onboarding, nurturing skill development, enhancing performance (through upskilling or reskilling), and retaining talent.
Goals are instrumental in comprehending the company's trajectory and defining employee expectations. Key Performance Indicators (KPIs) are typically employed to set these goals and gauge their achievement.
Developing and managing a learning strategy: Before commencing strategic planning, it is crucial to evaluate the existing state of workplace learning. A valuable approach is utilizing a "communication framework for skill development from an organizational culture perspective." This comprehensive tool examines various aspects of workplace learning, encompassing current skills, skill development, personal growth, leadership and management, business strategy, capacity, employee work, and the overall learning environment. Through this analysis, organizations can identify areas of alignment and misalignment in relation to workplace learning. Additionally, the maturity level of the company's learning culture, psychological contract, and external factors are assessed. A lower or stagnant learning culture maturity level indicates lesser employee engagement in learning, in contrast to a higher or innovative maturity level.
Leveraging digital learning solutions to enhance learning at all levels: Once a suitable digital learning solution is selected and the learning strategy is established, CLOs can create an optimal learning environment by addressing specific needs and implementing appropriate solutions for individuals, teams, and the entire organization. Digital learning solutions facilitate effective skill management by connecting skills and proficiency levels with relevant content. This ensures that content is customized to meet the specific requirements of employees or teams, providing clear guidance for skill development. Employee profiles can be utilized to identify skill gaps, identify internal talent for new roles, and expedite the process of reskilling or upskilling. Integrating a digital learning with existing HR skill-management systems enhances the overall usefulness and functionality of the solution across the organization.
Corporate learning through digital platforms offers numerous benefits. Firstly, it enables organizations to monitor and ensure consistency in team knowledge, thereby influencing the quality of learning outcomes. Secondly, it provides valuable insights into learning progress, facilitating the measurement of the effectiveness of the learning strategy, as well as skill development and content performance.
KPIs management & learning goals based on data: Digital learning solutions offer a distinct advantage over traditional learning methods by enabling the measurement and tracking of progress towards business Key Performance Indicators (KPIs) and learning goals. This is made possible through the use of APIs, xAPIs, and other data sources. API and xAPI statements play a crucial role in measuring business KPIs, especially when they are specific, measurable, attainable, relevant, and time-bound (SMART). It is recommended to align these goals with a long-term strategy, measure them quarterly, limit the number of goals, and establish clear measurements that encompass the entire organization. Regular reviews of KPIs allow for adjustments and steps to be taken towards achieving desired outcomes. Deloitte has found that companies that revisit goals quarterly are 3.5 times more likely to achieve top quartile business outcomes. CLOs typically focus on KPIs related to individual, team, or organizational skill development, closing skill gaps, reskilling or upskilling initiatives, and employee or content engagement. In addition, behavioral metrics such as user comments, likes, shares, and other forms of communication on the learning platform provide valuable insights.
Leveraging data for decision-making & planning: Once KPIs are defined and data is tracked and stored in a learning record store, digital learning solutions can generate reports and dashboards that enable executives to make informed decisions and engage in strategic planning. Analyzing the data allows for the identification of problems or trends, empowering proactive decision-making. Data provides visibility into the performance of the organization, teams, and individuals. CLOs can leverage this data for adaptive learning, intervening when necessary, or reinforcing successful practices. Data-driven decision-making and strategic planning optimize workplace learning and enable the measurement of how learning initiatives impact specific business KPIs.
Digital learning solutions not only benefits organizations but also the employees themselves. The opportunity for continuous learning and skill development in the workplace is highly valued by employees. Forbes reports that 93% of employees are more likely to remain with a company that invests in their career development. It enable companies to identify and address employee development needs, resulting in a win-win situation for both the organization and its employees.
It has revolutionized the learning landscape, offering a detailed, efficient, and scalable approach to managing learning and enhancing company performance. By embracing these solutions and leveraging the power of data, CLOs and business executives can unlock new opportunities, drive innovation, and create a culture of continuous learning within their organizations.
Vinsys' is one of the key player in offering Digital Learning Services (Digilearn). Our cutting-edge platform is revolutionizing the way organizations approach learning and development. With its advanced features and user-friendly interface, we enables CLOs and business executives to optimize their learning strategies and achieve their goals effectively. The solution offers detailed analytics, reporting, and dashboards, providing valuable insights for data-driven decision-making and strategic planning.
We strive to empower organizations to bridge skill gaps, enhance employee performance, and drive business growth. By leveraging the power of technology and data, Vinsys Digital Learning Solutions delivers a seamless and impactful learning experience, transforming organizations into agile and learning-centric environments.
For any enquiry, contact us: enquiry@vinsys.com
Vinsys is a globally recognized provider of a wide array of professional services designed to meet the diverse needs of organizations across the globe. We specialize in Technical & Business Training, IT Development & Software Solutions, Foreign Language Services, Digital Learning, Resourcing & Recruitment, and Consulting. Our unwavering commitment to excellence is evident through our ISO 9001, 27001, and CMMIDEV/3 certifications, which validate our exceptional standards. With a successful track record spanning over two decades, we have effectively served more than 4,000 organizations across the globe.