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Relationship Based Sales Training Programmes

Vinsys’ Relationship Based Sales Training Program aims to deliver the fundamentals of relationship-based selling to sales professional! It will help you apply those abilities straight into the procedures already in place for sales. Your sales team's strategy will incorporate crucial ski

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A pioneer in business training and professional certification.
Provides access to trainers and customized, one-on-one help following training.
Offers tech training programs to foster comfort.
Imparts knowledge in accordance with the learner's understanding of the customer's needs, conditions, and background.
OverviewLearning ObjectivesWho Should AttendPrerequisiteOutline

COURSE OVERVIEW

Today's fast-paced society frequently treats customers like just statistics, with salespeople more concerned with hitting objectives and making rapid sales than understanding customers' needs. This transactional strategy doesn't create or maintain any loyalty. Salespeople who strongly emphasize getting to know and know their customers build deep, lasting commercial connections. 

Through interactive relationship-based sales training programs, you will succeed by acquiring the necessary skills and a partner-focused mentality. The course provides valuable abilities in rapport-building, empathy, active listening, and teamwork for common client objectives. To sustain solid connections, the training covers techniques for personalizing solutions, transparently handling objections, and making sure that post-sale transfers go well. This training will give participants a relationship-selling model and help them understand how to discover suitable clients. Participants will discover how to turn sales contacts into meaningful partnerships through a series of exercises and activities. 

Our programs are effective, quantifiable, and have a track record. Your clients feel appreciated and understood in addition to receiving a service or product that helps them and keeps them returning for more. Enroll in the course to grasp the concept of "salesperson-as-partner" and the advantages of establishing and maintaining customer connections.
 

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COURSE OBJECTIVES

Upon completion of this program, participants ought to be able to: 

  • Summarize the benefits of developing and maintaining client/customer relationships and the "salesperson as partner" mentality. 
  • Talk about ten steps that can help you adopt a collaboration attitude. 
  • Clearly state the attributes and advantages of their company, services, and goods.
  • Determine who their ideal client is. 
  • Formulate a value proposition. 
  • Describe the connection selling SALES model. 
  • Explain the seven different demands and how their product or service meets them. 
  • Understand that "needs language." 
  • Arrange an appointment with a customer. 
  • Determine the data they require to provide prospects and clients solutions. 
  • Ask questions to learn that information. 
  • Demonstrate strong listening skills. 
  • Discuss about the five solution presentation frameworks. Recognize and address client/customer concerns. 
  • Give an outline of twelve excellent practices for closing a deal. 
  • Troubleshoot issues with closure. 
  • Follow best practices for serving clients and customers after a sale. 
  • Determine strategies they might employ to strengthen bonds with current clients. 
  • Add understanding and relevance to each client's communication, whether a call or email. 
  • Recognize that every customer has different demands depending on their line of business. 
  • Discover a more profound comprehension of your client's objectives 
  • Recognize and address any customer issues by adopting their perspective on the situation. 
  • Provide win-win situations that present chances for both you and your customer.
  • Maintain and expand the account after the sale.

TARGET AUDIENCE

This course is perfect for:

  • Sales Groups Marketing Expensive Goods
  • Extended Sales Cycle Sales Teams
  • Organizations Providing Complex Services
  • Teams for B2B Sales
  • Retailers of Luxury Goods
  • Providers of Financial Services
  • Consulting Firms
  • Agents in Real Estate
  • Sales Teams for Health and Medical Products
  • Providers of Technology Solutions

ELIGIBILITY CRITERIA

The following are the minimal requirements needed to complete the Relationship Based Sales Training Programme: 

  • A few years' worth of minimal sales experience will be advantageous for reaping the benefits of sophisticated relationship-building techniques.
  • A readiness to put in the time and energy necessary to build enduring connections with customers.
  • Anyone who is curious about the relationship-based sales training program. 

Course Outline

Module 1: Overview of Relationship Selling

  • Relationship selling: What is it?
  • Recognizing Purchase Behavior
  • Techniques for Customer Profiling
  • How Can I Identify Them?
  • How Should Behavior Styles Be Handled?
  • Process of Relationship Selling
  • Collaboration: A Developmental Type of Relationship Marketing

Module 2: Strategies and Case Studies for Relationship Selling

  • Recognize Relationship Selling Strategies
  • Skills in Listening
  • Obstacles to Good Listening
  • Recognize Relationship Selling Strategies
  • Linguistic Usage

Module 3: Customer Loyalty and Relationship Selling

  • Foundational Framework
  • Relationship Variables Specific to Salesperson and Their Associations Trust in the Company
  • Firm Service Excellence
  • Loyalty in Attitude
  • Loyalty-Related Actions

Module 4: Using Relationship Selling to Improve Your Sales Performance

  • Emotional Intelligence
  • Recognize the Need to Be More Emotionally Sensitive
  • How Do You Establish Trust with Potential Customers?
  • Different Questioning Methods
  • Speaking Techniques
  • How Can I Gather Data to Create Deep Connections?
  • Kinds of Sales Partnerships
  • How Can Your Sales Relationships Be Improved?
  • What Does Being Assertive Mean?
  • Delivering Messages Clearly
  • How Can I Persuade People?

Module 5: Sales Relationship Ladder

  • Viewer
  • Supplier
  • Preferred Supplier
  • Business Advisor
  • Partner

Module 6: Traditional vs. Relationship Selling

  • Conventional vs. Relationship Selling
  • Consulting
  • Customer Concern
  • Organizing
  • Sales Approaches
  • A Model for Resolving Conflicts - Thomas and Kilmann
  • Rivalry/Force Mode
  • Accommodating Mode
  • Avoiding mode
  • Collaborating Mode
  • Compromising Mode

Choose Your Preferred Mode

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ONLINE TRAINING

  • Employs accessible interactive online training tools. 
  • Makes the most of learning at your speed.
  • Engages in in-person training sessions with qualified instructors to get answers and feedback immediately. 
  • Offers access to training sessions anytime and from any location.
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CORPORATE TRAINING

  • Uses instructional technologies such as online learning environments and virtual labs. 
  • Provides employees with a range of work schedule options and flexible training windows.
  • Gives participants the resources and ongoing support they need to apply what they have learned in the program to their jobs afterwards. 
  • Assigns specialists in the field who can translate abstract concepts into workable business scenarios.

FAQ’s

Does this course have a practical focus? 

With theoretical foundations, the Relationship Based Sales Training Programmes is hands-on.

Does Vinsys offer complete support? 

Yes, Vinsys’ experts are capable of offering learners the best support possible. 

Is Vinsys an approved training partner for the Relationship Based Sales Training Programmes course? 

Vinsys offers cost-effective, pleasant, adaptable, and educational training courses to help you advance your career. Our dedicated training coordinators put a lot of effort into creating training programs that meet the upskilling requirements of your organizational teams. We have helped over 3,000 corporate clients achieve their goals and trained over 800,000 learners globally through our specialized training programs. 

What is Relationship Selling?

Relationship selling is a sales strategy emphasizing communication between the salesperson and the customer more than the product's features or price.

What are the eligibility criteria for the Relationship Based Sales Training Programmes course? 

No official requirements exist for this Relationship Sales training course. However, a few years of minimum sales experience would help profit from advanced relationship-building strategies.

Who ought to enroll in the Relationship Sales Training Programmes? 

Anyone who wishes to gain in-depth information about sales will benefit from the Relationship Sales program.

What advantages can relationship sales training provide a person's career? 

This training will aid the primary advantages of relationship selling—building trust, establishing a favourable brand image, boosting sales, and converting consumers into brand ambassadors.

What effect will this training have on the company? 

Strong customer relationships are very beneficial to the business and the customers themselves. Customers of the organization feel appreciated and understood in addition to receiving a service or something that helps them and keeps them coming back for more.

What is a relationship-based sales approach? 

By developing a close relationship with your prospect through relationship selling, you will ultimately profit from their business. Instead of just selling your goods and walking away, you keep in touch with the consumer and make tailored recommendations that help them increase their revenue.

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What training methods does Vinsys use to provide Relationship-based Sales training programmes? 

These tried-and-tested training techniques will increase the knowledge of the learners.

  • Orientation Training
  • Workplace Training 
  • Lectures on Sales
  • Case Discuss
  • Training in Visual Sales
  • Off-the-Job Training
  • Sales Manuals

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Reviews

I'm glad I signed up for the course. This training helped me efficiently grow my business by forming consumer relationships, which I greatly appreciate because it improved my comprehension.
Yunus Al QayyumB2B Sales Executive
Enrolling in the Vinsys relationship-based sales training programs was a great experience. I gained knowledge in handling objections, negotiating, and communicating persuasively. I am appreciative of Vinsys.
Nayyum SabriReal Estate Agent
My employees have completed the Vinsys relationship-based sales training program, which has given them the tools to handle customer concerns, persuade them to buy, and customize solutions for customers." This training offered the staff a lot, benefiting my business.
Mukta SuryavanshiSales Executive
Our organization's efforts increased when we enrolled our staff in Vinsys relationship-based sales training courses. Vinsys' creative methods and instructional resources made it easy for our team to pinpoint client problems and demonstrate how a solution could address them.
Christine JeneforTechnology Trainer