Certified Supplier Performance Professional

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business academy

supply chain operations

certified supplier performance professional course

Learn how to grow the suppliers’ performance.

A 3-day course to improve business results.

Understand the best SRM practices.

Access to course materials and supplier performance management toolkit.

Overview Learning Objectives Who Should Attend Prerequisite Outline Certification

Course Overview

This short-term course is introduced by the KPI Institute, a globally recognized research institute specializing in business performance. At Vinsys, you will get comprehensive training support to develop the key competencies required to effectively manage and grow the supplier’s performance. The course covers all aspects of supplier performance management, ensuring a thorough understanding. With the use of KPIs development and monitoring framework, backed by a ready-to-use performance toolkit, you can develop and implement a supplier selection process.

This three-day program starts with an introduction that includes the importance, elements, process, requirements, and various supplier performance and selection factors. Day two of the training is based on contracting and performance monitoring. The comprehensive discussion addresses challenges in supplier contracting, Service Level Agreements, sourcing KPIs, scorecards, and data visualization.
The last day covers the reasons for supplier performance management (SRM), assessing the SRM maturity, performance evaluation, risk management process, and communication management. All the modules are not just theoretical, but are backed by practical activities that provide in-depth support, ensuring you can apply what you learn in real-world situations.

Course Objectives

By joining this program, you will:

Understand and manage the procurement activity using thorough knowledge of the supplier relationship dynamics.
Analyze and take measures that benefit the organization in developing and using supplier selection.
Evaluate the risks and create response strategies for the management of supplier relationships.
Apply different supplier segmentation models.
Choose relevant KPIs to evaluate and improve supply chain performance.
Understand performance through Service Level Agreements, including factors, objectives, and competitive advantages.
Understand KPI target setting, metrics, and documentation to generate supplier performance.
Learn challenges, collaborative approach, governance, and partnership in SRM.
Understand the roles and responsibilities of the professionals responsible for supply chain management.

Audience

This training suits:

Professionals involved in purchasing, strategic, and procurement sourcing areas
Middle/lower management professionals, including buyers and procurement managers

Eligibility Criteria

With no formal requirements, the admission process for this program is designed to be flexible and accommodating. Contact our team to learn how to get admission in this course and take the first step towards your certification.

Course Outline

Day 1 – Supplier performance context

Introduction
Trainer’s presentation
Expectations and assessment
Certification process

Activity: introduction to the team.

Module 1: Understanding Supplier Performance

Significance of performance in managing suppliers
The purchasing life cycle
Performance architecture in supplier management elements
Procurement role in the organizational context – Stakeholders buy-in process

Module 2: Supplier Selection

Selection process
Requirements while selecting suppliers after analyzing the company competitive advantage
Methods to select suppliers
Proposals evaluation
Factors responsible for successful supplier selection process

Activity: Develop suppliers’ selection criteria.

Activity: Develop proposal evaluation form

Module 3: Supplier Relationship Design

Purchasing, procurement & sourcing elements
Supplier segmentation model
Strategic sourcing approach of suppliers
Supplier panel development and management;

Activity: Practice how to apply supplier segmentation.

Day 2 – Contracting and Performance Monitoring

Module 4: Supplier contracting

Challenges in drafting contracts
Contract management: key tasks and responsibilities;
Successful contract set up
Risk identification in contracting process
Positioning strategies when negotiating with suppliers

Activity: Practice the contract development checklist.

Module 5: Performance through Service Level Agreements (SLAs)

SLA success factors (service and management)
SLAs requirements setting and objectives
Building the SLA considering company competitive advantage;

Activity: Developing an SLA architecture

Module 6: Sourcing KPIs to generate suppliers’ performance

Usefulness of KPIs;
KPIs and metrics selection;
KPI selection sources, selection techniques, target setting and documentation as a key success factor

Activity: Practice how to apply a KPI documentation form

Activity: Select the relevant KPIs for contracts and SLAs

Module 7: Supplier Performance Evaluation

Scorecards and Dashboards development process
Perfect Order Index and its influence over supplier performance
Data visualization

Activity: Practice a performance scorecard.

Day 3 – Supplier performance management

Module 8: Supplier Relationship Management (SRM)

SRM Reasons
SRM Challenges: cost of poor quality
Developing strategic partnerships in collaboration
Assessment of the SRM maturity level of an organization
SRM Governance
Krause and Handfield Model of SRM

Activity: Case Study of the SRM Best practices

Module 9: Supplier Performance Evaluation

Internal capacity of managing supplier evaluation
Key aspects
Performance evaluation criteria development
Evaluation methods
Supplier performance reviews
Managing non-conformances;

Activity: Create a supplier performance evaluation form

Activity: Learn to use a supplier performance review checklist

Module 10: Risks and Communication Management with Suppliers

Risk management process and plan
Risk analysis
Key Risk Indicators
Supplier communication framework

Activity: Create a risk management plan to improve suppliers’ performance.

About The Certification & Examination :

Certification:

The certification process is finalized once you complete the 3 stages of the learning experience.

Certificate of Attendance: once you participate in 3 days of on-site training course.
Certified Supplier Performance Professional diploma: as you complete all three 3 stages of the learning experience.
To learn more about the certification process, please feel free to contact us.

Examination:

Our subject-matter experts will prepare you for the supplier performance certification exam. Please contact us to learn more about the examination.

Choose Your Preferred Mode

Online Training

Multi-domain short-term focused programs.
Uninterrupted access to course materials.
Select courses by vendor and domain.
Training from seasoned instructors.

Corporate Training

ILT, virtual ILT and private group learning solutions.
Substantial savings by offering discounts and offers.
Soft skill training solution for enhancing morale and confidence.
Bring clarity and keep employees updated and aligned with organizational goals.

FAQ’s

Why should I consult Vinsys for the KPI Institute courses?

Our training institute offers a range of courses endorsed by the KPI Institute. These courses are aligned with the latest modules and support various learning activities such as quizzes, brainstorming, group discussions, exercises, and lab training to enhance the learning experience and prepare for a KPI certification.

What is the length of this program?

The Certified Supplier Performance Professional is one of the most demanding KPI programs. If you choose our live training sessions, completing them will take just three days.

Is this course suitable for freshers?

The program is open to everyone. If your work is associated with supply management, this is a well-suited course to advance your knowledge in supplier chain management.

What are the resources you provide for training?

We ensure that you are prepared to deliver your task with confidence. Therefore, our training covers comprehensive course materials, supplier performance articles, and a supplier scorecard template.

Does this course include activities?

Yes, we assign an activity to assess your performance at the end of every module. Some of our activities include developing proposal evaluation forms, selecting the relevant KPIs, and applying supplier segmentation in practice.

Is a KPI Institute course valuable?

A KPI course is valuable for professionals looking to enhance their skills in KPI management and business performance. Vinsys is globally recognized and focuses on experiential learning.

Do you provide training to corporations?

Yes, we have provided training to more than 4,000 corporations. We offer special group or private training, discounts, and flexible learning hours for corporations. Contact us to learn the leverages we offer corporations.

Can I complete this course at my convenience?

At Vinsys, we understand that everyone has different learning preferences and schedules. That's why we offer a variety of training modes, including online live training, private training, group training, and self-paced training. Contact us to choose the mode that best suits your needs.

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Reviews

Supplier selection and the associated risks used to be a source of constant confusion for me. However, after this program, I can now apply the best KPI supply chain management strategies, helping me to understand the selection process, requirements, methods, and tools.

Ammaar Al MukhtarProject Manager

Our project management team measures and tracks how a supplier performs against the agreed-upon terms and conditions. We give value to the SLA contract to maintain quality, availability, and responsibility.

Ayyash YahyaChief Technical Officer

We have understood the significance of SRM in maximizing value and minimizing risks. This symmetrical approach allows us to create strategic partnerships with suppliers.

Vinod SinghSoftware Engineer

This course is a wise investment for every entrepreneur whose business depends on product quality and availability. It equips me with the professionalism needed for effective supply chain management and enhances my negotiation skills with suppliers.

Vinesh RaviAdministrative Associate

Certified Supplier Performance Professional Course