ISO/IEC 20000 Lead Implementer Training Program

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ISO/IEC 20000 Lead Implementer Training 

The ISO/IEC 20000 Lead Implementer Training Program prepares candidates for supporting organizations in establishing a successful IT Service Management System (ITSMS) based on the guidelines mentioned under ISO/IEC 20000 standards. This course prepares candidates for developing an ITSMS plan, documenting and implementing ITSMS effectively while also ensuring success in the ISO/IEC 20000 Lead Implementer exam.

  • 5-Day program
  • Earn 31 CPDs
  • Highly interactive sessions
  • Professional, accredited trainers
  • Scenario-based learning approach
  • 100% query resolution
  • Certification on completion
  • Mock exams and practice tests

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By holding an ISO/IEC 20000 Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 20000 in an organization. This course will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness, and overall performance..

  • Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2, and other standards and regulatory framework
  • Master the concepts, approaches, methods, and techniques used for the implementation and effective management of an ITSMS
  • Learn how to interpret the ISO/IEC 20000-1 requirement in the specific context of an organization
  • Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ITSMS
  • Acquire the expertise to advise an organization in implementing IT Service Management System best practices

The ISO/IEC 20000 Lead Implementer training program is ideal for:

  • Managers or consultants involved in IT Service Management
  • Expert advisors seeking to master the implementation of an IT Service Management System
  • Individuals responsible for maintaining conformance with ITSMS requirements
  • ITSMS team members

Candidates applying for this course must have a fundamental understanding of ISO/IEC 20000 and implementation principles.

  • Domain 1: Fundamental principles and concepts in Service Management
  • Domain 2: Service Management Control Best Practice based on ISO 20000
  • Domain 3: Planning an SMS based on ISO 20000
  • Domain 4: Implementing an SMS based on ISO 20000
  • Domain 5: Performance evaluation, monitoring and measurement of an SMS based on ISO 20000
  • Domain 6: Continual improvement of an SMS based on ISO 20000
  • Domain 7: Preparation for an SMS certification audit

Candidate will explore,

  • Fundamental principles and concepts of an IT Service Management System (ITSMS)
  • IT Service Management System (ITSMS)
  • Planning an ITSMS implementation based on ISO/IEC 20000-1
  • Implementing an ITSMS based on ISO/IEC 20000-1
  • Performance evaluation, monitoring and measurement of an ITSMS based on ISO/IEC 20000-1
  • Continual improvement of an ITSMS based on ISO/IEC 20000-1

Mr. Prasad Manohar Lele, COBIT® ITIL Expert ® ISO 20000 LA®

ITSM Consultant

 

  • 19 + years of experience across IT Service Management, IT Process Implementation & Audit, IT Projects, IT Governance, IT Risk & Compliance Management
  • He is a certified ITIL Expert, COBIT Implementation, ISO 20K Lead Auditor
  • He has trainer more than 1500 students till date on various ITSM frameworks.
  • He is part of Vinsys ISO audit Team and contributed to many audits performed in last 3 years.

Organizations mandatorily need a secure, well-established, IT Service Management System in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills necessary for the smooth functioning of ITSMS in an organization conforming to the ISO/IEC 20000 standards.

In this course, candidates can expect to gain a comprehensive understanding of ITSMS best practices, service delivery processes, problem resolution processes, planning and implementation of services, control processes, releases processes, and relationship management processes. This training is aligned with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and is also compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.

Vinsys training focuses on creating ISO/IEC 20000 Lead Implementer professionals by providing optimum training resources and ensures success in the certification exam with ease. Our trainers follow skill-based training approach for enhanced learning while our courseware provides comprehensive material for an offline understanding of concepts.

Attending this ISO/IEC 20000 Lead Implementer course will help you:

  • Identify improvement areas specific to your organization in order to implement an effective SMS structure
  • Get an insight of the internal audit process and prepare well for third party certification
  • Understand functional requirements and key concepts of ISO/IEC 20000-1:2018 from an implementation perspective
  • Conduct a review of the current position of an organization in compliance with the ISO/IEC 20000-1:2018
  • Analyze and implement requirements to establish an effective SMS as per SO/IEC 20000-1:2018 standards

Vinsys is a globally recognized professional training institute that has gained the trust of more than 600,000 professionals across the globe for helping them achieve their career goals through an in-depth understanding of concepts. Our highly focused approach allows candidates to ease their way to certifications with the strong backing of experienced trainers, accredited courseware, and flexible learning hours.

At Vinsys, we ensure our students are able to utilize the gained knowledge in real-life scenarios. For this, our trainers and entire training team encourage individual learners to take practice tests as well as attend our practical sessions thoroughly. We, as a team, extend collaborative measures to ensure our students clear the certification exam in the first attempt.

Key features of Vinsys training include:

  • Highly experienced trainers
  • Real-time scenarios
  • Focused, practical training methodologies
  • Flexible training schedule
  • Accredited courseware
  • Extensive exam preparation guidance
  • Post-training support

By holding an ISO/IEC 20000 Lead Implementer Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO/IEC 20000 in an organization. This course will also gain a thorough understanding of the best practices of IT Service Management Systems and consequently improve an organization’s IT processes and/or services, effectiveness, and overall performance..

  • Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2, and other standards and regulatory framework
  • Master the concepts, approaches, methods, and techniques used for the implementation and effective management of an ITSMS
  • Learn how to interpret the ISO/IEC 20000-1 requirement in the specific context of an organization
  • Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ITSMS
  • Acquire the expertise to advise an organization in implementing IT Service Management System best practices

The ISO/IEC 20000 Lead Implementer training program is ideal for:

  • Managers or consultants involved in IT Service Management
  • Expert advisors seeking to master the implementation of an IT Service Management System
  • Individuals responsible for maintaining conformance with ITSMS requirements
  • ITSMS team members

Candidates applying for this course must have a fundamental understanding of ISO/IEC 20000 and implementation principles.

  • Domain 1: Fundamental principles and concepts in Service Management
  • Domain 2: Service Management Control Best Practice based on ISO 20000
  • Domain 3: Planning an SMS based on ISO 20000
  • Domain 4: Implementing an SMS based on ISO 20000
  • Domain 5: Performance evaluation, monitoring and measurement of an SMS based on ISO 20000
  • Domain 6: Continual improvement of an SMS based on ISO 20000
  • Domain 7: Preparation for an SMS certification audit

Candidate will explore,

  • Fundamental principles and concepts of an IT Service Management System (ITSMS)
  • IT Service Management System (ITSMS)
  • Planning an ITSMS implementation based on ISO/IEC 20000-1
  • Implementing an ITSMS based on ISO/IEC 20000-1
  • Performance evaluation, monitoring and measurement of an ITSMS based on ISO/IEC 20000-1
  • Continual improvement of an ITSMS based on ISO/IEC 20000-1

Mr. Prasad Manohar Lele, COBIT® ITIL Expert ® ISO 20000 LA®

ITSM Consultant

 

  • 19 + years of experience across IT Service Management, IT Process Implementation & Audit, IT Projects, IT Governance, IT Risk & Compliance Management
  • He is a certified ITIL Expert, COBIT Implementation, ISO 20K Lead Auditor
  • He has trainer more than 1500 students till date on various ITSM frameworks.
  • He is part of Vinsys ISO audit Team and contributed to many audits performed in last 3 years.

Organizations mandatorily need a secure, well-established, IT Service Management System in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills necessary for the smooth functioning of ITSMS in an organization conforming to the ISO/IEC 20000 standards.

In this course, candidates can expect to gain a comprehensive understanding of ITSMS best practices, service delivery processes, problem resolution processes, planning and implementation of services, control processes, releases processes, and relationship management processes. This training is aligned with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and is also compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.

Vinsys training focuses on creating ISO/IEC 20000 Lead Implementer professionals by providing optimum training resources and ensures success in the certification exam with ease. Our trainers follow skill-based training approach for enhanced learning while our courseware provides comprehensive material for an offline understanding of concepts.

Attending this ISO/IEC 20000 Lead Implementer course will help you:

  • Identify improvement areas specific to your organization in order to implement an effective SMS structure
  • Get an insight of the internal audit process and prepare well for third party certification
  • Understand functional requirements and key concepts of ISO/IEC 20000-1:2018 from an implementation perspective
  • Conduct a review of the current position of an organization in compliance with the ISO/IEC 20000-1:2018
  • Analyze and implement requirements to establish an effective SMS as per SO/IEC 20000-1:2018 standards

Vinsys is a globally recognized professional training institute that has gained the trust of more than 600,000 professionals across the globe for helping them achieve their career goals through an in-depth understanding of concepts. Our highly focused approach allows candidates to ease their way to certifications with the strong backing of experienced trainers, accredited courseware, and flexible learning hours.

At Vinsys, we ensure our students are able to utilize the gained knowledge in real-life scenarios. For this, our trainers and entire training team encourage individual learners to take practice tests as well as attend our practical sessions thoroughly. We, as a team, extend collaborative measures to ensure our students clear the certification exam in the first attempt.

Key features of Vinsys training include:

  • Highly experienced trainers
  • Real-time scenarios
  • Focused, practical training methodologies
  • Flexible training schedule
  • Accredited courseware
  • Extensive exam preparation guidance
  • Post-training support
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Reviews

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Mr.Pravin Pawar

Manager

Being an Information Security Officer I wanted to upgrade my skills in the field and decided to do the ISO/IEC 200000 Lead Implementer Certification which would help me learn something new and would also help me in my Progress. Thus, I chose Vinsys as my Training Centre considering the importance of the Certification


reviewer.png

Mr. Shashikant Yadav

Senior Engineer

I had been working as an Information Security Manager for almost 6 years. I wanted to increase and learn something that would help me progress in my work. I had heard of Vinsys and decided to try them out.


reviewer.png

Ernest Williams

Estimator

Taking up the ISO/IEC 200000 Lead Implementer Training Program helped me understand the practicalities involved when setting up a typical management system framework that conforms with the standards of setting up policies, processes and procedures for ISMS. Thank you Vinsys for the knowledge shared.


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