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Collaboration Communications Systems Engineer MS-721T00 Certification Training

MS-721T00 Course

This 3-day instructor-led online Microsoft Collaboration Communications Systems Engineer MS-721 Certification Training in India equips you with the necessary tools and knowledge to administrate and solve issues related to Microsoft Teams and other collaboration platforms in today’s business

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Microsoft Collaboration Communications Systems Engineer MS-721 Certification Course Overview

This  is designed meticulously to provide learners with comprehensive learning about the Teams framework and other relevant communication systems in the Microsoft 365 environment. This instructor-led training prepares the learner with skills in designing, implementing, and managing complex enterprise communication solutions.

The key topics include setting up Microsoft Teams policies, security, and conditional access, managing Microsoft Teams users and groups, and Microsoft Phone System and Direct Routing. The learners will also be able to discover how to deploy third-party collaboration solutions, handle Teams-certified devices, and solve Microsoft Teams and other Microsoft 365-related issues. Collaboration security is another learning area that is targeted while training to enable the learners to apply measures to enhance communication security and compliance.

This course is focused on the MS-721 certification exam preparation and covers all significant aspects required to pass the exam. The training comprises real-world simulations, examples, and assessments, such as the performance-based assessment, which enables the learners to gain confidence in implementing and handling complex collaboration solutions. The exam preparation also emphasizes other critical topics, including resolving communication problems, device health issues, and Microsoft Teams performance.

Achieving this certification enables learners to showcase their skills in designing and developing efficient, secure, and scalable communication systems. This credential can get them opportunities into other higher IT positions. By the end of the training, learners will be able to help organizations who wants to improve their Microsoft 365 platform with better communication tools, making them a valuable part of the current business world.

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MS 721 Course Objectives

  • Acquire mastery in applying the latest enterprise communication technologies through Microsoft Teams.
  • Learn to use Microsoft Teams customization to set the information every user can access.
  • Learn to control Phone Systems and  Direct Routing solutions delivered by Microsoft to your enterprise.
  • Evaluate and support Teams-certified devices to provide a user-friendly experience.
  • Use Microsoft Teams to communicate better with third-party software or applications.
  • Enhance the use of Microsoft Teams by properly managing the device's health.
  • Solve significant challenges in the cooperation services in Microsoft 365 with a higher level of problem-solving abilities.
  • Get skills to address safety and compliance issues of Microsoft Teams platforms.
  • Engage with hands-on practical labs and master enterprise-level communication configurations in action.
  • Get ready for the MS-721 exam with comprehensive learning resources and practice tests.
  • Gain knowledge of designing efficient collaboration services for the companies.

Target Audience

  • IT professionals
  • Microsoft Teams administrators  
  • System and network engineers  
  • Unified communications managers  
  • Communication architects  
  • Cloud solutions architects  
  • Microsoft collaboration system consultants  
  • Professionals preparing for the MS-721 exam  
     

 

Eligibility Criteria

  • Fundamental understanding of Microsoft Teams and collaboration systems.  
  • Work experience with unified communications tools.  
  • Knowledge of cloud-based communication technologies.
  • Awareness of enterprise voice and telephony systems. 
     

 

Course Outline

Plan for Teams Phone

  • Plan for a basic Teams Phone deployment
  • Plan for advanced Teams Phone calling options
  • Plan for Teams phones and devices
     

Plan and optimize network performance for Teams Phone

  • Describe Teams network requirements
  • Evaluate organizational bandwidth requirements with the Teams Network planner
  • Assess the network using the Teams Network Assessment Tool
  • Optimize network and WiFi for media flow
  • Optimize media flow with QoS
     

Migrate voice services from Skype for Business Server to Teams

  • Understand how Skype and Teams interact
  • Plan implementation of Skype for Business Server Hybrid
  • Describe the pre-requisites required for migration
  • Configure Skype for Business Server Hybrid
  • Migrate users and devices to Teams
     

Configure Teams Phone

  • Configure emergency calling addresses
  • Manage Microsoft Calling Plan numbers
  • Setup and manage Operator Connect and Teams Phone Mobile
  • Understand Teams Phone policies and configuration options
  • Configure Audio Conferencing and Communication Credits
     

Configure auto attendants and call queues

  • Describe the differences between auto attendants and call queues
  • Design an auto attendant to gather information from callers
  • Explain how to set up auto attendants to implement your plan
  • Demonstrate how to plan call queues to manage many callers
  • Describe how to configure call queues to alert agents and route calls
  • Explain how to plan licensing for auto attendants and call queues
     

Configure and deploy Direct Routing

  • Explain how to configure and connect a Session Border Controller (SBC)
  • Describe the process for configuring simple and advanced voice routing
  • Describe how to provision users, implement number translation, create, and assign dial plans
  • Explain how to configure and connect a Survivable Branch Appliance (SBA)
     

Extend Teams Phone with additional services

  • Describe how Teams Phone interacts with other Microsoft services.
  • Configure and integrate third-party policy-based compliance recording.
  • Configure and integrate third-party contact center solutions
  • Design and register Voice Bots for custom-developed solutions
     

Configure and manage voice users

  • Enable users for Teams Phone using Calling Plans, and Teams Phone Mobile or Operator Connect if it's configured for your tenant
  • Enable users for Direct Routing
  • Manage per-user options for Teams Phone
     

Configure, Deploy, and manage Teams devices

  • Understand scenarios for using Teams phones, Teams displays, and Microsoft Teams Rooms with voice services
  • Differentiate between the different options for the deployment and management of devices
  • Deploy Teams phones and Teams displays
  • Configure Teams Phone for Microsoft Teams Rooms
  • Manage Teams devices in the Teams admin center and Teams Rooms Pro Management Portal

Monitor and troubleshoot Teams Phone

  • Diagnose and troubleshoot phone number assignment
  • Diagnose and troubleshoot Microsoft Teams client issues
  • Diagnose and troubleshoot call failures and quality issues
  • Report on and troubleshoot Teams calls with the Call Quality Dashboard (CQD)
  • Diagnose and troubleshoot Direct Routing issues
  • Troubleshoot and monitor Teams devices
     

About the Certification

This Microsoft Collaboration Communications Systems Engineer MS-721 certification is a vital credential that proves skills in implementing complex enterprise communication solutions with Microsoft Teams. This certification includes core topics such as managing enterprise voice solutions, configuring direct routing, troubleshooting teams-certified devices, and extending the use of third-party collaboration tools to organizations with enhanced solutions.  

The training allows professionals to anticipate and respond to real problems in communication environments, as well as openness, security, and performance. Other major areas include advanced diagnostics for hardware and software, control, maintenance, and device health checks, and defining and deploying large-scale collaboration solutions.  

One of the more important roles of this certification is preparing learners for the MS-721 exam, which checks their understanding of enterprise collaboration systems and Microsoft 365 services. Learners will also be able to access thorough study material and sample tests to develop the necessary confidence for the exam.  

It is beneficial to get this certification to advance your job opportunities in the IT field, some of which include Collaboration Systems Engineer and Communication Solutions Architect. This also leads learners to achieve other advanced-level Microsoft certifications, which will help expand the unified communications space.

About Examination

Exam Component

Details

Exam Name

Microsoft Collaboration Communications Systems Engineer MS-721 Certification Exam

Exam Format

Proctored online

Exam Duration

120 minutes

Number of Questions

40 to 60

Question Type

MCQs

Passing Score

700 or higher

Exam Language

English and some other languages

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FAQ’s

What is Microsoft Collaboration Communications Systems Engineer Certification?

This certification is a way to prove proficiency in creating and deploying enterprise collaboration solutions with Microsoft Teams and other products.

What does it mean by ‘Microsoft Collaboration’?

It concerns using Microsoft applications such as Teams for efficient communication, collaboration, and work in organizations.
 

What key topics are included in the course syllabus?

The course covers key areas such as enterprise voice solutions, Direct Routing setup, handling issues with Teams devices, and using other tools.

Does the course prepare for the MS-721 exam?

Yes, the training aims to prepare for the MS-721 examination as it provides exam-oriented study resources and sample tests.

Does the MS-721 exam happen online with proctoring?

Yes, the exam is delivered online with proctoring to ensure fairness and check on any form of cheating.

What if I don't pass the MS-721 exam?

According to Microsoft exam retake policy, you can retake the exam immediately, 24 hours after your initial attempt.

Does the course offer practical learning?

Yes, it contains practical labs and real-world cases to develop practical experience.

What are the future opportunities I get after completing this certification?

It improves your chances of getting jobs in the emerging field of unified communications.
 

What is the validity of the MS-721 certification?

The Microsoft MS-721 Collaboration Communications Systems Engineer Associate certification remains valid for one year from the date you earn it.

Does Vinsys offer post-course support?

Yes, after completing the course, the learners can also access the material, clarify doubts, and seek the help of experts.
 

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Reviews

I have just finished the Microsoft Collaboration Communications Systems Engineer Certification course with Vinsys, and I am so happy that I found this course. It was very impressive how the instructor presented complicated topics in an easy manner. Practical lessons helped me to design and implement advanced collaboration systems easily. I believe these skills can help me greatly in my workplace.
Pranit PatilMS Engineer
Deciding to take the MS-721 certification training with Vinsys was one of the best career choices I have ever made. The training was quite interactive, with examples that made me practically learn how the Microsoft collaboration tools work. The course included everything from configurations on Teams up to migration. Vinsys also offered outstanding support in preparing for an exam, such as mock tests and materials matching the MS-721 curriculum.
Rakshit KanekarMicrosoft Teams Administrator
I had a wonderful experience with the MS-721 training at Vinsys. The lecturers explained topics in an easy way with practical examples. Thanks, Vinsys. I efficiently prepared for the exam and cleared it all at once. I highly recommend this training to anyone aspiring to master Microsoft communication systems!
Chaitali HasbnisSoftware Engineer

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