Organizations are increasingly exposed to disruptions driven by global uncertainties, economic instability, and supply chain challenges. As crises become more complex and interconnected, traditional risk management approaches are no longer sufficient to ensure business continuity.
This masterclass is designed to help leaders, risk professionals, and decision-makers navigate uncertainty with confidence. Built on globally recognized PMI-RMP standards, the session provides a structured approach to identifying, assessing, and responding to crises in real-world business scenarios.
Participants will explore the impact of large-scale global disruptions on industries, financial systems, and operations, while learning how to design effective crisis response plans, establish early warning systems, and implement practical risk mitigation strategies.
Through expert-led insights, real-world applications, and actionable frameworks, this session empowers organizations to move from reactive responses to proactive crisis management—ensuring resilience, stability, and strategic control in uncertain times.
Key takeways:
• Understanding the impact of global disruptions on business risk
• Apply PMI-RMP frameworks for crisis management
• Build an effective Crisis Response Plan
• Use KRIs for early risk detection
• Implement practical risk response strategies
• Strengthen business resilience
1. Welcome & Opening Remarks
– Why crisis management matters in today’s environment
– Understanding the rise of global uncertainty
2. Understanding the Current Risk Landscape
– Overview of global and economic disruptions
– Impact on industries, supply chains, and markets
3. Fundamentals of Crisis & Risk Management
– Key principles aligned with PMI-RMP standards
– Risk identification and assessment techniques
– External analysis using PESTLE framework
4. Crisis Response Planning
– Building an effective Crisis Response Plan (CRP)
– Defining roles, responsibilities, and governance
– Contingency and reserve planning
5. Monitoring & Early Warning Systems
– Designing Key Risk Indicators (KRIs)
– Identifying triggers and escalation points
– Real-time risk monitoring approaches
6. Risk Response Strategies
– Avoid, Transfer, Mitigate, Accept – practical application
– Decision-making during crisis situations
7. Business Continuity & Recovery
– Strengthening organizational resilience
– Managing recovery and post-crisis stabilization
8. Q&A with Participants
– Real-world scenarios, challenges, and expert insights

Mohammad El Zeiny brings over 34 years of experience across the MENA region, delivering high-impact training and consulting in complex business environments. A certified PMI Authorized Training Partner Instructor with credentials including PMP, PgMP, PMI-RMP, PMO-CP, and PMI-SP, he specializes in applying structured methodologies to real-world business challenges. His expertise spans risk management, supply chain strategy, value engineering, and operational excellence.