Conflict is neither good nor bad.
However, many of us consider it negative. But if you look at it through an optimistic approach, you’ll notice that it has a positive spin. If you use it rather than diffusing it, it triggers creativity, innovation, and transformation. Keep Positive Attitude.
Conflict arises when people from different diversities coexist. When their way of life or thought clashes, conflict takes place. I’ll explain this with an example.
For instance, you have an incredible vision and to accomplish it you need a smart team. For this, you appoint outstanding, result-driven and passionate people as a part of your team. But, eventually, all these people being intellectual have a difference of opinions and these opinions are backed by strong emotions. They all are passionate about your vision, they strongly put forward their opinions that create a clash of thoughts – Indirectly triggering a conflict situation. The vision stays aside and conflict takes the centre.
People generally don’t like conflict. So most of us either avoid it or deal with it aggressively. Both these reactions are natural but they both have negative consequences.
BTW, we happen to have some great examples of leaders who knew exactly how to deal with conflict - read the full blog here.
Here you suppress your anger and surrender by agreeing to your opponent’s opinion. The disadvantage with this method is that you restrain your creativity and due to this it never comes to the table.
This is a very maladaptive method. Initially,npeople avoid conflicts and they suppress it, but they eventually realize thatnby suppression they limit their progress. So they tend to adopt an aggressivenway of dealing with conflict in order to grow. But this technique too hasnlimitations because when you get aggressive the other person gets immediatelyndefensive. Sometimes people avoid you or they neglect you. This restricts yourninteraction with other people.
According to Henry Ford – American industrialist and founder of the Ford Motor Company believes, “Conflict is inevitable and inescapable.” If managed properly, conflict can become a strong business opportunity.
Keep an open-door policy for conflicts. Entertain them, welcome them and transform them. Allow people to share their viewpoints and take them into consideration – they might come handy, you never know.
Keep an optimistic approach when there is annopinion clash. Conversation with your counterpart is helpful to find a solutionnfor resolving it. Therefore, if you avoid or react aggressively it makes itnworse. Only find the right time and place to discuss it. Keeping a window opennfor discussion makes the opposite person comfortable to interact with you.
This is a first and vital step.
Unresolved conflicts create an unproductive environment. People avoid each other, some get stressed up or sometimes their emotions rise up when provoked. Hence, it is necessary to find the cause of the conflict and resolve it like a team keeping egos aside.
Remember, it’s a gateway towards finding a new opportunity. Therefore, respect the opinion of the opposite person. Transform conflict into a healthy discussion or a brainstorming session to find solutions together.
The conflict has an energy that may open up a new opportunity if resolved properly. When you respect the opposite person’s opinion, you allow that person to share a new idea which may open up new horizons.
Therefore, when treated as an opportunity, conflict becomes a resource that creates a positive transformation.
Ace conflict management, create a thriving work environment! Know more about this here.
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