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MS-080T00: Employee Experience Platform Specialist Course Overview
The MS-080: Employee Experience Platform Specialist course is designed to enable organizations to enhance productivity, foster empathetic leadership, and revolutionize employee sentiment towards their work. This comprehensive training equips Microsoft Employee Experience Platform Specialists with the knowledge and skills to leverage Microsoft Viva, along with Microsoft 365, Teams, and SharePoint. Participants will gain expertise in identifying the specific needs for designing impactful employee experiences, including onboarding, career development, skill enhancement, rewards and recognition, compensation and benefits, employee well-being, and retention.
The course covers various aspects, such as designing tailored solutions to meet these requirements and effectively collaborating with key stakeholders like senior executive leadership, human resources, IT, adoption and change management, and learning and organizational development departments. Additionally, participants will learn how to continuously improve employee experiences by utilizing data-driven insights and incorporating feedback. By the end of the course, attendees will be equipped with the necessary tools and strategies to create a culture of trust, collaboration, and active listening, ultimately driving positive business outcomes.
Course Curriculum
Audience
- Business Analyst
- Business Owner
- Business User
Objectives
By the end of the course, learners will be able to:
- Design digital employee experiences
- Explore Microsoft Viva suite
- Understand Viva Connections
- Plan for Viva Connections
- Design skilling and growth experiences with Viva Learning
- Create featured content in Viva Learning (Guided Project)
- Design productivity and well-being experiences with Viva Insights
- Learn about Viva Topics
- Plan roles, automation, and training for Viva Topics
- Understand the role of an OKR Champion
- Gain OKR essentials with Viva Goals
Prerequisites
Required:
• Fundamental comprehension of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint
• Familiarity with employee experience concepts and methodologies
Recommended:
• Proficiency in Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a strong understanding of the features and capabilities of Microsoft Viva.
• Prior experience in disciplines such as people development, change management, human resources, information technology, or culture development is advantageous.
Training Options
ONLINE TRAINING
Virtual Instructor-led Sessions
- Instructor-led Online Training
- Experienced Subject Matter Experts
- Approved and Quality Ensured Training Material
- 24*7 Leaner Assistance And Support
CORPORATE TRAINING
Customized According To Team's Requirements
- Customized Training Across Various Domains
- Instructor-Led Skill Development Program
- Ensure Maximum ROI for Corporates
- 24*7 Learner Assistance and Support
Course Outline
- Evaluate existing systems and identify requirements
- Identify stakeholders and users
- Recommend employee experience solutions and strategies
- Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva
- Explain what Microsoft Viva apps are
- Identify resources needed to set up each Viva app
- Create an adoption plan to use Viva to solve business scenarios for the four-employee experience areas of Connection, Insight, Purpose, and Growth
- Describe the main features of Viva Connections
- List technical requirements/prerequisites for Viva Connections implementation
- Explain the differences between desktop and mobile experiences
- Identify 2-3 business use cases for Viva Connections
- Identify key stakeholders for the deployment of Viva Connections
- Align and prioritize scenarios for Viva Connections
- Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
- Consider how your organization will scale adoption
- Assess your organization's existing learning experiences
- Plan and strategize for Viva Learning
- Coordinate the implementation of Viva Learning
- Recommend an adoption strategy for Viva Learning
- Manage permissions and content sources for Viva Learning
- Manage SharePoint as a content source
- Build a new featured set of content in Viva Learning
- Lab: Add Knowledge Administrator and Knowledge Manager
- Lab: Configure learning content sources
- Lab: Add SharePoint as a content source
- Lab: Manage learning content in SharePoint
- Lab: Create featured content set
- Identify core team and business stakeholders
- Assess existing employee productivity and well-being solutions
- Define goals and target scenarios
- Coordinate setup and configuration of Viva Insights
- Understand best practices for communication and adoption planning
- Describe how AI interacts with Viva Topics
- Identify the administrator scenarios for Viva Topics
- Optimize your SharePoint environment to take advantage of Viva Topics
- Sign up for a trial of Viva Topics
- Create a Topic center & assign licenses
- Change the name of the Topic center
- Describe the different Viva Topics roles
- Identify scenarios you can automate
- List the skills your users need to get the most out of Viva Topics
- Define the role of an OKR Champion
- Name and describe the four key responsibilities of an OKR Champion
- Identify three strategies for effective communication
- Identify the three timeframes for sending out resources and where to find these resources
- Define the key components of an OKR and articulate how they fit together in the OKR framework
- Identify the five OKR Superpowers and how to leverage them
- Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management
Course Reviews
Zion Foster
Business Analyst
Ivan Alvarez
Business Owner
FAQ's
The MS-080 course is a 1-day instructor-led online training.
The course covers designing digital employee experiences, using Microsoft Viva suite, planning for Viva Connections, designing skilling and growth experiences with Viva Learning, and more.
Yes, a general understanding of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint is required, along with familiarity with employee experience concepts and methodologies.
The training is conducted online through instructor-led sessions.
Yes, upon successful completion of the course, you will receive a certification as an Employee Experience Platform Specialist.
The course helps enhance employee productivity, foster empathic leadership, and transform how employees feel about their jobs, ultimately leading to increased satisfaction and improved business results.
Yes, while prior experience in relevant disciplines can be beneficial, the course is designed to cater to individuals from various backgrounds, including human resources, IT, and more.
Yes, you will have access to comprehensive course materials and resources to support your learning.
The course may include assessments or exercises to reinforce your understanding and application of the concepts covered.
Absolutely! The course focuses on practical application, providing you with the necessary skills and strategies to implement effective employee experience initiatives in real-world organizational settings.
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