Microsoft Dynamics 365 Fundamentals (CRM) is a 01-day course consisting of 06 modules. After enrolling in this course, you will learn about customer engagement, Dynamics 365 sales, customer engagement apps, dynamics 365 field service, Dynamics 365 marketing, and Dynamics 365 customer service through expert-led sessions. The course aims to help you use Dynamics 365 project operations efficiently and take action per the best working requirement of Dynamics 365. If you think lectures are not enough for you, then instructor-led training will empower the scenarios with hands-on experience to educate you efficiently.
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You will earn Microsoft Dynamics 365 Fundamentals (CRM) Certification after passing Microsoft Dynamics 365 Fundamentals (CRM) (MB-910) examination.
What is the course duration?
The course is of one-day duration
When does class start/end?
Classes start at 9:00 am and end by 5:00 pm. The course module gets covered in the eight hours class.
Does Vinsys provide another course related to Microsoft Dynamics 365?
Vinsys aims at bringing the best to the learners. We offer a wide range of related courses for better guidance and professional growth. Other related courses include Microsoft Dynamics 365 Fundamentals (ERP) and Microsoft Dynamics 365 for customer engagement for sales associates.
What are the exam fees?
The exam fee for getting the Microsoft Dynamics 365 Fundamentals (ERP) is USD 99 +Taxes.
Is it compulsory to have prior knowledge and experience of cloud computing?
No, it’s not compulsory to have prior knowledge and experience of cloud computing. However, it can help make the learning process smoother.
Is the expert-led course suitable for new graduates?
Yes, the course is designed for both new graduates and experienced professionals. You can enroll in this course and gain a clear understanding of the CRM capabilities of Dynamics 365.
What are the topics that will be covered in the exam?
The exam will cover the topics like Dynamics 365 Sales, Dynamics 365 Field Service, Dynamics 365 Marketing, Dynamics 365 customer service, and project operations.
Can I cancel the course after paying the course fees?
Yes, you can cancel the course until 48 priors to the day of your sessions.
How will the course benefit me?
You will be able to validate the lab environment and work with the customer engagement applications that shall give you an upper-hand at your organization to grow and become productive.
Will I get a backup class if I miss one of the sessions or recorded video?
Vinsys provides revision classes as a backup, but we do not provide recorded sessions.
One of my colleagues suggested this course since I was new in the professional field and struggled with Dynamics 365 usage. I am so grateful for his suggestion to take the training from Vinsys. This course helped me understand the customer relationship management capabilities of Dynamics 365. The expertly led course was even better for a professional like me who is at the start of their career. Thanks, Vinsys!
The expert-led session and hands-on training lab sessions have helped my team manage customers and enterprise activities. The learning was more effective because of the lab session, where my team got to implement what they learned in the course and gain a better idea of implementing the same in a real-world setting. Grateful to Vinsys!