The Conflict Management course will specialize in identifying and resolving disputes inside your organization or teams. It covers a range of conflicts, including interpersonal, intergroup, and intragroup conflicts, and emphasizes that not all conflicts have negative impacts. During sessions, you will learn to classify these conflicts in the workplace, distinguishing between those that can disrupt work progress and those that cause little or no impact.
At Vinsys Qatar, we understand that disputes can arise between two or more people/groups. Our course focuses on the art of resolving disputes in a positive manner, with a strong emphasis on effective communication. You will learn to listen and deploy appropriate communication tactics, both verbal and non-verbal, to prevent issues from escalating.
This course equips you with practical conflict management plans such as promoting work collaboration, active listening, work distribution, negotiation, etc. It aims to prepare you to promote a happy work culture by addressing cultural differences and any other work-related issues.
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This program will help you to:
This course targets:
This course has no specific requirements. It is available to everyone looking to enhance their conflict management skills.
What do you understand about Conflict?
It is associated with Conflict between two or more people due to differences, disputes, or disagreements. A workplace conflict may arise for several reasons. It is important to identify the cause of Conflict before settling it.
What is conflict management?
Conflict management is when two or more people or groups want an agreement to resolve an issue. At this point, business leaders follow some key conflict management techniques to resolve workplace conflict successfully.
What are the different types of Conflict in the workplace?
It has several types. During the course introduction, our specialist will discuss their types. It includes:
Do you provide conflict management certification?
Yes, after you complete the course and pass the assessment, we will award you with a certification to demonstrate your proficiency in resolving conflicts. This certification is recognized in the industry and can enhance your professional credibility.
What is the course duration?
It is a short-term course. Contact our team to learn about the course duration and other relevant details.
Is this course suitable for a novice?
Whether you're a seasoned professional or just starting out, this course is for everyone who wants to manage Conflict effectively in their workplace.