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Conflict Management Certification Course

Learn different styles of conflict management to develop a collaborative work environment at your workplace, increase productivity, and maintain workflow with Vinsys’ Conflict Management course. This comprehensive but short-term course will equip you with the techniques to resolve conflict

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Conflict Management Certification Course
  • training
  • qa
  • Domain / Vendor
  • conflict management certification
Identify the reasons for conflicts
Take a positive approach to control conflicts
Manage workflow by promoting team work
Learn effective conflict resolution techniques
OverviewLearning ObjectivesWho Should AttendPrerequisiteOutline

Overview

The Conflict Management course will specialize in identifying and resolving disputes inside your organization or teams. It covers a range of conflicts, including interpersonal, intergroup, and intragroup conflicts, and emphasizes that not all conflicts have negative impacts. During sessions, you will learn to classify these conflicts in the workplace, distinguishing between those that can disrupt work progress and those that cause little or no impact. 
At Vinsys Qatar, we understand that disputes can arise between two or more people/groups. Our course focuses on the art of resolving disputes in a positive manner, with a strong emphasis on effective communication. You will learn to listen and deploy appropriate communication tactics, both verbal and non-verbal, to prevent issues from escalating. 
This course equips you with practical conflict management plans such as promoting work collaboration, active listening, work distribution, negotiation, etc. It aims to prepare you to promote a happy work culture by addressing cultural differences and any other work-related issues.
 

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Objectives

This program will help you to:

  • Understand different types of conflict inside an organization.
  • Examine the negative impact of conflict on organizational growth.
  • Analyze all conflict not bad nor inherently negative. 
  • Learn and embrace the positive aspects of conflict in some cases.
  • Understand how to turn negative conflict into a positive approach. 
  • Apply active listening skills to deal with conflict.
  • Learn assertive skills to handle conflict before turning bigger.
  • Create a plan to settle down differences among peers and teams.
  • Learn to manage your own emotions and foster a pleasing work environment. 
  • Create the habit of collaboration in work by improving cultural differences.

 

 

Audience

This course targets:

  • Business leaders 
  • Anyone interested in developing this specific professional development skill

 

 

Eligibility Criteria

This course has no specific requirements. It is available to everyone looking to enhance their conflict management skills.

Course Outline

Module 01: Types of Conflict

  • Different types of conflict
  • Find out the positive aspects of conflict because all conflict is not bad
  • Give examples to understand how to deal with disputes with positive approaches 

 

 

Module 02: Conflict Resolution Techniques

  • Apply active listening skills to understand and manage conflict
  • Apply proper communication techniques to deal with conflict
  • Develop a usable plan to manage conflict

 

 

Module 03: Intercultural Communication and Conflict Resolution

  • Understand the dimensions of intercultural interactions that add to conflict
  • Intercultural interaction dynamics 
  • Create strategies to achieve success in intercultural interactions

 

 

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Corporate Training

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  • Focuses on the growth of the entire team to find an increase in work quality and productivity.
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FAQ’s

What do you understand about Conflict?

It is associated with Conflict between two or more people due to differences, disputes, or disagreements. A workplace conflict may arise for several reasons. It is important to identify the cause of Conflict before settling it. 

What is conflict management?

Conflict management is when two or more people or groups want an agreement to resolve an issue. At this point, business leaders follow some key conflict management techniques to resolve workplace conflict successfully.

What are the different types of Conflict in the workplace?

It has several types. During the course introduction, our specialist will discuss their types. It includes:

  • Task conflict
  • Interpersonal Conflict
  • Role conflict
  • Resource conflict

Do you provide conflict management certification?

Yes, after you complete the course and pass the assessment, we will award you with a certification to demonstrate your proficiency in resolving conflicts. This certification is recognized in the industry and can enhance your professional credibility.

What is the course duration?

It is a short-term course. Contact our team to learn about the course duration and other relevant details.

Is this course suitable for a novice?

Whether you're a seasoned professional or just starting out, this course is for everyone who wants to manage Conflict effectively in their workplace.

Why Vinsys

whyVinsys
Seasoned Instructors
Seasoned Instructors
Official Vendor Partnerships
Official Vendor Partnerships
Authorized Courseware
Authorized Courseware
3,000+ Courses & 2,000+ Modules
3,000+ Courses & 2,000+ Modules
In Synch with Tech-advancements
In Synch with Tech-advancements
Customizable Blended Learning Options
Customizable Blended Learning Options

Reviews

Our multinational company often grapples with cultural differences, leading to communication gaps and conflicts. However, the professional conflict management course has significantly improved our managers' intercultural communication skills. They develop the ability to navigate these challenges effectively.
Nermin BelalHuman Resources Management
Leadership conflict was one of our company's biggest issues, but it has been reduced significantly. Vinsys' Conflict Management course has played a pivotal role here, helping our leaders settle differences in leadership styles and communication gaps.
Aruna PurushothamanStrategic HR Leader | People Operations
Thanks to the course, I have learned to control my emotions and become a good listener, which has significantly improved my team performance. My small work unit is now a united team, and I am confident that I can efficiently handle any future issues that may arise.
Alifia Imam AbidiProject Manager | PMP® | Ex MongoDB
The Vinsys' Conflict Management course has been engaging and valuable. It has equipped me with the skills to effectively manage a range of conflicts, from confusion and disagreement to rumors, clashes, and cultural differences.
Yamama Al-SaraMSc in Conflict Management
After tallying the countless hours I have spent in fruitless meetings, I was compelled to seek a solution. This led me to the Managing Effective Meetings course, a truly transformative experience.
Alifia Imam AbidiProject Manager | PMP® | Ex MongoDB
As a managing director, I understood the significance of meetings. However, it is sometimes annoying when conferences end with no results. This program helped me to find the reasons for ineffective meetings and equipped me with professional skills to make them better.
Aruna PurushothamanStrategic HR Leader | People Operations & Resource Management
Our management team is impressed with the course details. It has unlocked the secret of successful meetings by covering all weak and strong points that contribute to an effective summit.
Kenda Qaddoura, PMPIT Project Management Professional
The course content, from preparing an agenda to the dos and don'ts, objectives, and meeting minutes, is engaging and enjoyable. It is a comprehensive guide to making conferences impactful and results-oriented. We have thoroughly enjoyed it.
Lily SeifullinaCertified Trainer for Effective Communication Skills

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