ITIL® Foundation Certification Training in Delhi

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ITIL Foundation Certification Training

 

For professionals who are interested in knowing key elements, concepts, and terminology used in the ITIL® service lifecycle, ITIL® Foundation Certification Training is the right approach. The all-inclusive course gives a first level of training for any professional in the field of support and delivery of IT services. ITIL® v3 foundation is ideal for organizations that have adopted and adapted ITIL® and who need to be informed about or contribute to, ongoing service improvement. After a typical classroom training, participants will need to give the ITIL® Foundation Exam. 

  • Comprehensive, Interactive Classroom & Online ITIL Training
  • Best Practices Imparted by the Experienced, Certified Trainers
  • Success Ratio of Gaining the Credential in 1st Attempt – 99%
  • Experiential, Blended Learning through Industry Case-Studies
  • Vinsys is a PeopleCert ATO and an AXELOS Certified Training Partner
  • Intensive Exam Preparation, Practice Tests, Q & A Sessions & more.

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(4436 Ratings)

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ITIL Certification is a basic requirement for any IT Professional to learn and grow further in the field of IT Service Management, ITIL 4 Foundation Certification is the best suited for:

  • IT Managers/ IT Support Managers
  • Quality Analysts
  • Service Delivery Managers/ Associates
  • Application Managers
  • IT Developers/ IT Development Managers
  • Database Administrators
  • IT Audit Managers
  • IT Architects
  • IT Executives
  • Business Operation Managers
  • IT Consultants
  • ITSM Trainers and Facilitators

This qualification is primarily aimed towards:

  • Individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization
  • IT professionals who are working within an organization that has adopted and adapted ITIL®
  • Professionals who need to be informed about and thereafter contribute to an ongoing service improvement program in their organizations
  • Those who need an understanding of how ITIL® can be used to enhance the quality of IT service management within an organization
  • This may include but is not limited to, IT professionals, business managers and business process owners. The ITIL® qualification is open to any individual who may have an interest in the subject.  

No Specific Eligibility criterion. Any one in IT industry will find this course suitable.

In this course, candidates gain knowledge about ITIL as a fully reliable ITSM Framework and thoroughly understand its purpose and role in organizations worldwide. To fully channelize the ITIL 4 practices and implement the ITIL approaches successfully, one must learn and analyze a range of fundamental segments carefully. These are some of the important topics we exclusively cover in our ITIL 4 Foundation Certification Training program at Vinsys.

  • Introduction to ITIL® 4
    • Evolution from ITIL® v3 to ITIL® 4
    • Purpose of ITIL® 4
    • Certification Scheme
  • Key Concepts of Service Management
    • Service & Service Offerings
    • Product
    • Service Management
    • Value & Value Co-creation
    • Service Provider & Service Consumer Organizations
    • Other Stakeholders
    • Service Relationships & Service Relationship Model
    • Service Provision & Service Consumption
    • Value: Outcome, Cost & Risk
    • Value: Utility & Warranty
  • The Four Dimensions of Service Management
    • Dimension 1: Organizations & People
    • Dimension 2: Information & Technology
    • Dimension 3: Partners & Suppliers
    • Dimension 4: Value Streams & Processes
    • External Factors           
  • The ITIL® Service Value System (SVS)
    • Inputs & Outcome of the SVS
    • Components of the SVS
  • The Guiding Principles
    • Focus on Value
    • Start Where you are
    • Progress Iteratively with Feedback
    • Collaborate & Promote Visibility
    • Think & Work Holistically
    • Keep it Simple & Practical
    • Optimize & Automate
  • Service Value Chain
    • Activity: Plan
    • Activity: Improve
    • Activity: Engage
    • Activity: Design & Transition
    • Activity: Obtain/Build
    • Activity: Deliver & Support
    • Value Chain interaction with Value Streams & Practices
  • ITIL® Management Practices
    • General Management, Service Management & Technical Management Practices
  • Purpose Statement & Key definitions of following Practices: (Bloom’s Level 1)
    • Information Security Management
    • Relationship management
    • Supplier management
    • IT asset management
    • Service configuration management
    • Deployment management
    • Release management
    • Monitoring and event management
  • Purpose Statement, Key Definitions & Overview Understanding of following Practices: (Bloom’s Level 2)
    • Continual improvement
    • Service level management
    • Incident management
    • Problem management
    • Change control
    • Service request management
    • Service desk

  • ITIL® Foundation Certification Training provides guidance on how to design, develop, and implement service management. It ensures that the overall business aims and strategies are supported by the IT organization’s aims and strategies.
  • Provides guidance on the design of new or changed services for introduction into the live environment through ITIL® Certification.
  • Makes you capable of managing change along with risk and quality while giving ITIL® Foundation Exam, ensures you are well versed with IT Operations and can manage those changes within the context of the ICT Infrastructure.
  • Enables guidance providence with the help of ITIL® Course on the day to day management of the ICT Infrastructure. It also contributes to the ITIL® Foundation Lifecycle in carrying out those processes which contribute to the optimization of the services provided.
  • Recurrent service improvement through the study of ITIL® Foundation Online which also looks at the Service Management Lifecycle. It identifies opportunities for improvements in the efficiency, the effectiveness of the processes, and the optimization of the costs associated with service provision. Enables you to understand the process at your comfort.

Ajit Joshi

Associate Vice President and Head – Governance and Enterprise Transformation in IT Service Management (GeTSM)

  • More than 8 years of experience in IT operations, Service Management, Training
  • Trained more than 1000 professionals on technology and upselling, and Best Management Practices, like ITIL®, COBIT, Six Sigma, Prince 2.
  • ITIL® Release, Control and Validation Certified.
  • ITIL® Service Offering and Agreement Certified.
  • ITIL® Planning, Protection, and Optimization Certified.

What is ITIL® Practitioner Certification?

  • This course provides comprehensive training for anyone involved in the provision, support, and delivery of IT Services.

What is the Eligibility Criteria / Pre-requisites for the ITIL® SS Exam?

What is the duration of ITIL Training?

  • Training duration is 2-3 days.

Do you provide certificates on successfully completing the course?

  • Yes, at the end of the class, we will execute the PeopleCert exams. After passing the exam you will receive soft copy of certificate on your email which states that you have successfully completed the course.

When are the classes conducted?

  • All open house sessions are conducted on weekends only. For in-house sessions, it can be as per the customer requested schedule.

What all is included in the course?

  • Along with facilitating training sessions, we provide required course material and practice questions for exam preparation

Who conduct the training sessions?

  • Training sessions are facilitated by certified experts having practical working experience as well as training experience.

Why one should join Vinsys?

  • We are an Accredited Training Organization
  • Experiential Education
  • Experienced Industry Experts
  • Accredited course material
  • Quality Courseware
  • Post training support

ITIL 4 Foundation Exam Objective:

It is intended to assess whether the candidate can demonstrate sufficient ‘Remember/Recall’ (Bloom’s Level-1) and ‘Understanding’ (Bloom’s Level-2) of the ITIL® 4 service management framework, as described in the syllabus below. The ITIL® 4 Foundation qualification is a prerequisite for the ITIL® 4 higher level qualifications, which assess the candidate’s ability to ‘Apply’ (Bloom’s Level-3) their understanding of the relevant parts of the ITIL® framework in context.

It is recommended that students should complete at least one ITIL 4® Foundation Mock Exam.

  • Multiple choices, 40 questions. The questions are selected from the full ITIL 4® Foundation Certificate in IT Service Management examination question bank.
  • Maximum 60 minutes for all candidates in their respective language
  • Candidates who are completing an exam in a language that is not their mother tongue and where the language of the exam is not their primary business language, have a maximum of 75 minutes to complete the exam and are allowed the use of a dictionary.
  • Prerequisite: Accredited ITIL® Foundation Training is strongly recommended but is not a prerequisite
  • Supervised: Yes
  • Open Book: No
  • Pass Score: 26/40 or 65%
  • Delivery: This examination is available in Online or Paper-based format

Audience

ITIL Certification is a basic requirement for any IT Professional to learn and grow further in the field of IT Service Management, ITIL 4 Foundation Certification is the best suited for:

  • IT Managers/ IT Support Managers
  • Quality Analysts
  • Service Delivery Managers/ Associates
  • Application Managers
  • IT Developers/ IT Development Managers
  • Database Administrators
  • IT Audit Managers
  • IT Architects
  • IT Executives
  • Business Operation Managers
  • IT Consultants
  • ITSM Trainers and Facilitators

This qualification is primarily aimed towards:

  • Individuals who require a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization
  • IT professionals who are working within an organization that has adopted and adapted ITIL®
  • Professionals who need to be informed about and thereafter contribute to an ongoing service improvement program in their organizations
  • Those who need an understanding of how ITIL® can be used to enhance the quality of IT service management within an organization
  • This may include but is not limited to, IT professionals, business managers and business process owners. The ITIL® qualification is open to any individual who may have an interest in the subject.  

Eligibility Criteria

No Specific Eligibility criterion. Any one in IT industry will find this course suitable.

Course Topics

In this course, candidates gain knowledge about ITIL as a fully reliable ITSM Framework and thoroughly understand its purpose and role in organizations worldwide. To fully channelize the ITIL 4 practices and implement the ITIL approaches successfully, one must learn and analyze a range of fundamental segments carefully. These are some of the important topics we exclusively cover in our ITIL 4 Foundation Certification Training program at Vinsys.

  • Introduction to ITIL® 4
    • Evolution from ITIL® v3 to ITIL® 4
    • Purpose of ITIL® 4
    • Certification Scheme
  • Key Concepts of Service Management
    • Service & Service Offerings
    • Product
    • Service Management
    • Value & Value Co-creation
    • Service Provider & Service Consumer Organizations
    • Other Stakeholders
    • Service Relationships & Service Relationship Model
    • Service Provision & Service Consumption
    • Value: Outcome, Cost & Risk
    • Value: Utility & Warranty
  • The Four Dimensions of Service Management
    • Dimension 1: Organizations & People
    • Dimension 2: Information & Technology
    • Dimension 3: Partners & Suppliers
    • Dimension 4: Value Streams & Processes
    • External Factors           
  • The ITIL® Service Value System (SVS)
    • Inputs & Outcome of the SVS
    • Components of the SVS
  • The Guiding Principles
    • Focus on Value
    • Start Where you are
    • Progress Iteratively with Feedback
    • Collaborate & Promote Visibility
    • Think & Work Holistically
    • Keep it Simple & Practical
    • Optimize & Automate
  • Service Value Chain
    • Activity: Plan
    • Activity: Improve
    • Activity: Engage
    • Activity: Design & Transition
    • Activity: Obtain/Build
    • Activity: Deliver & Support
    • Value Chain interaction with Value Streams & Practices
  • ITIL® Management Practices
    • General Management, Service Management & Technical Management Practices
  • Purpose Statement & Key definitions of following Practices: (Bloom’s Level 1)
    • Information Security Management
    • Relationship management
    • Supplier management
    • IT asset management
    • Service configuration management
    • Deployment management
    • Release management
    • Monitoring and event management
  • Purpose Statement, Key Definitions & Overview Understanding of following Practices: (Bloom’s Level 2)
    • Continual improvement
    • Service level management
    • Incident management
    • Problem management
    • Change control
    • Service request management
    • Service desk

Course Objectives
  • ITIL® Foundation Certification Training provides guidance on how to design, develop, and implement service management. It ensures that the overall business aims and strategies are supported by the IT organization’s aims and strategies.
  • Provides guidance on the design of new or changed services for introduction into the live environment through ITIL® Certification.
  • Makes you capable of managing change along with risk and quality while giving ITIL® Foundation Exam, ensures you are well versed with IT Operations and can manage those changes within the context of the ICT Infrastructure.
  • Enables guidance providence with the help of ITIL® Course on the day to day management of the ICT Infrastructure. It also contributes to the ITIL® Foundation Lifecycle in carrying out those processes which contribute to the optimization of the services provided.
  • Recurrent service improvement through the study of ITIL® Foundation Online which also looks at the Service Management Lifecycle. It identifies opportunities for improvements in the efficiency, the effectiveness of the processes, and the optimization of the costs associated with service provision. Enables you to understand the process at your comfort.

Course Advisor

Ajit Joshi

Associate Vice President and Head – Governance and Enterprise Transformation in IT Service Management (GeTSM)

  • More than 8 years of experience in IT operations, Service Management, Training
  • Trained more than 1000 professionals on technology and upselling, and Best Management Practices, like ITIL®, COBIT, Six Sigma, Prince 2.
  • ITIL® Release, Control and Validation Certified.
  • ITIL® Service Offering and Agreement Certified.
  • ITIL® Planning, Protection, and Optimization Certified.

FAQ's

What is ITIL® Practitioner Certification?

  • This course provides comprehensive training for anyone involved in the provision, support, and delivery of IT Services.

What is the Eligibility Criteria / Pre-requisites for the ITIL® SS Exam?

What is the duration of ITIL Training?

  • Training duration is 2-3 days.

Do you provide certificates on successfully completing the course?

  • Yes, at the end of the class, we will execute the PeopleCert exams. After passing the exam you will receive soft copy of certificate on your email which states that you have successfully completed the course.

When are the classes conducted?

  • All open house sessions are conducted on weekends only. For in-house sessions, it can be as per the customer requested schedule.

What all is included in the course?

  • Along with facilitating training sessions, we provide required course material and practice questions for exam preparation

Who conduct the training sessions?

  • Training sessions are facilitated by certified experts having practical working experience as well as training experience.

Why one should join Vinsys?

  • We are an Accredited Training Organization
  • Experiential Education
  • Experienced Industry Experts
  • Accredited course material
  • Quality Courseware
  • Post training support

About the Examination

ITIL 4 Foundation Exam Objective:

It is intended to assess whether the candidate can demonstrate sufficient ‘Remember/Recall’ (Bloom’s Level-1) and ‘Understanding’ (Bloom’s Level-2) of the ITIL® 4 service management framework, as described in the syllabus below. The ITIL® 4 Foundation qualification is a prerequisite for the ITIL® 4 higher level qualifications, which assess the candidate’s ability to ‘Apply’ (Bloom’s Level-3) their understanding of the relevant parts of the ITIL® framework in context.

It is recommended that students should complete at least one ITIL 4® Foundation Mock Exam.

  • Multiple choices, 40 questions. The questions are selected from the full ITIL 4® Foundation Certificate in IT Service Management examination question bank.
  • Maximum 60 minutes for all candidates in their respective language
  • Candidates who are completing an exam in a language that is not their mother tongue and where the language of the exam is not their primary business language, have a maximum of 75 minutes to complete the exam and are allowed the use of a dictionary.
  • Prerequisite: Accredited ITIL® Foundation Training is strongly recommended but is not a prerequisite
  • Supervised: Yes
  • Open Book: No
  • Pass Score: 26/40 or 65%
  • Delivery: This examination is available in Online or Paper-based format
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Reviews

reviewer.png

Mr. Amol Randhav
Executive Level

The beauty of pursuing ITIL® certification through Vinsys was that it created a tremendous amount of knowledge generation. Now I do have a strong understanding between IT and the business, a vision of management of risks and a transparency of IT costs and assets. This has helped me tremendously in running a project successfully.

reviewer.png

Mr. Shyamal Saxena
Engineer

In a quest to deliver better business solutions, I had undertaken the ITIL® exam training. This proved to a USP to my already existing bright career. Vinsys played a crucial role in making me understand the importance of the course and the course helped me chart out improved delivery services, better customer satisfaction, and increased utilization of resources.

reviewer.png

Mr. Rishi Aggarwal
Manager

The Vinsys training institute was a wonderful platform on which ITIL® Foundation training was imparted. The practical and strategic guidance helped me to improve my overall stance in business services by optimizing the use of resources that are made available by the organization.

Like to Learn Related Courses
Find this Course at other locations:

Getting an ITIL 4 Foundation Certification Training in Delhi can reap great results for you. The benefit of going for an excellent quality corporate training program in Delhi is that the city has the best IT Training Institutes in India. This city full of diversity and rich culture has been a sweet abode to music, food and literature enthusiasts. Delhites are popularly known as great businessmen and entrepreneurs. No wonder, it is a hub of several IT organizations, startups and business schools. 

A fun fact about Delhi – Delhi, being the capital city of India has the most lucrative Business and Training industry. Many entrepreneurs are in search of good quality IT training programs in order to increase their skillsets. The corporate industry in this city is vastly advanced. Many well-known MNCs have headquarters in Delhi have made numerous job opportunities available to the professionals in every field. Also, in the field of Medical Sciences and Aviation, Delhi is at number 1 in India. With a constantly expanding business centre, there is a great demand for IT Service Management practitioners, especially those who have received a formal ITIL 4 Foundation Certification Training. Delhi has a number of institutes that facilitate professional IT Service Management trainings. Vinsys is one of the best institutes for ITIL 4 certification in Delhi.

Considering the hefty market demand and the need to upskill, a large number of IT professionals are now opting for ITIL 4 Certification Training in Delhi and are unlocking new opportunities in the field of IT Service Management. Getting an ITIL Certification makes you a global candidate. What a better opportunity than this to learn IT Service Management skills and processes while you explore the regional and international job opportunities! You can totally revamp your profile with a certification by AXELOS!

ITIL 4 Foundation Certification is among the foremost IT Service Management credentials in the world. This certification elevates you in your career. Getting an ITIL 4 Foundation Certification makes your profile stand out and validates your aptness while providing you with new IT Service Management know-how, techniques and tools to ensure success for your IT Service Management career.

Did you know that the existing demand for IT Service Management practitioners is going to go high up soon in India and all over the world? Since, the IT Service Management industry is all set to increase by $ 9.88 billion by 2026, with 18% of job growth in the market. The existing demand of IT Service Management practitioners is going to go high up soon in India and all over the world. ITIL 4 Foundation Certification brings a significant increase in your remuneration. The fact that it is so much in demand makes obtaining an ITIL 4 Foundation Certification in Delhi truly worthwhile.

Wish to know how to get an ITIL 4 certification in Delhi?             

At Vinsys, we work towards providing a comprehensive, personalized ITIL 4 Certification training in Delhi which is fully equipped to help you pass the ITIL 4 Foundation and Practitioner exam with flying colours. At Vinsys, you acquire ITIL 4 concepts, principles, processes, exam questions, real-life industry examples and IT Service Management consultation are covered. Receive your ITIL 4 Certification Classroom Training in a modern, high quality, tech-enabled learning environment. Know more about ITIL 4 Foundation Certification in India and other IT Service Management course in India at Vinsys. Learn IT Service Management techniques that make you an efficient, skillful IT Service Management professional. Get brand new career goals; join us for our next ITIL 4 FOUNDATION Training in Delhi now! Hurry up, limited seats available!



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PRINCE2® and ITIL® are registered trademarks of AXELOS Limited. Used under licence from AXELOS Limited. All rights reserved.

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COBIT® 5 is a registered trademark of ISACA in United States and other countries. DevOps Foundation®, Certified Agile Service Manager (CASM)®, Certified Agile Process Owner (CAPO)® & Agile Service Management® are registered marks of the DevOps Institute.

PMBOK®, Project Management Institute® PMI®, Certified Associate in Project Management (CAPM)®, Project Management Professional (PMP)®, Program Management Professional (PgMP)®, Portfolio Management Professional (PfMP)®, PMI Agile Certified Practitioner (PMI-ACP)®, PMI Professional in Business Analysis (PMI-PBA)®, PMI Risk Management Professional (PMI-RMP)®, PMI Scheduling Professional (PMI-SP)® are the Registered Marks of the Project Management Institute, Inc.

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