This ITIL® 4 Foundation certification course is a comprehensive course designed to provide foundational knowledge in ITIL® 4, the latest evolution of the ITIL® framework. ITIL® 4 is a more modern approach to IT service management compared to ITIL® v3; it is based on the SVS and the necessity to integrate service management with the organization’s objectives.
The course introduces ITIL® 4 and its components such as the SVS, the four dimensions model, and some of the ITIL® 4 practices including Incident Management, Change Control, and the Service Desk. The participants will be able to appreciate the ITIL® service lifecycle, the core activities that are carried out within each of the lifecycle phases and how these activities contribute to the creation of value to the customers and other stakeholders.
The attendees will be able to gain knowledge of the ITIL® 4 practices and how they work in practice through the presentations, activities and case scenarios. This course is ideal for IT professionals who wish to get a starting point of ITIL® 4 and for those who intend to sit for ITIL® 4 Foundation examination.
Upon earning a letter of course attendance’, the participants will be equipped to assist their organizations in adopting ITIL® 4 and will be prepared to write the ITIL® 4 Foundation certification exam. This course is useful for those who have no prior knowledge about ITIL® or those who need to update their knowledge to improve their IT service management career.
Note: Vinsys provides ITIL® certification training in combination with ITIL® exam.
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• Acquire a fundamental understanding of ITIL® 4 principles.
• Explore the ITIL® service value system and value chain.
• Grasp the core ITIL® guiding principles.
• Learn key ITIL® practices for service management.
• Comprehend the importance of continual service improvement.
• Prepare for the ITIL® 4 Foundation certification exam.
• Enhance the ability to align IT services with business objectives.
• Develop the knowledge necessary for effective IT service delivery.
• Individuals seeking to grasp fundamental IT and digital service delivery principles.
• Enthusiasts eager to facilitate organizations in adopting a contemporary service management ethos.
• Professionals embarking on their ITIL 4 expedition or seeking to refresh their existing ITIL expertise.
• IT Experts, Team Members in IT Projects, Support Personnel, Application Developers, Business Process Analysts, Network Administrators, System Integrators, IT Management, Architects, Leaders, and a diverse range of IT roles.
• Aspirants pursuing ITIL® 4 Foundation certification.
• Service.
• Utility.
• Warranty.
• Customer.
• User.
• Service management.
• Sponsor.
• Cost.
• Value.
• Organization.
• Outcome.
• Output.
• Risk.
• Utility and Warranty.
Service offering/relationship management/provision/consumption.
• The nature, use, and interaction of the guiding principles.
• Focusing on value.
• Starting where you are.
• Progressing iteratively via feedback.
• Collaborating and promoting visibility.
• Thinking/Working holistically.
• Keeping it simple/practical.
• Optimizing and automating.
• Organizations and people.
• Information and technology.
• Partners and suppliers.
• Value streams and processes.
• Explaining the ITIL® service value system.
• The activities of the service value chain and how they interconnect.
• The interconnected nature of the service value chain and its support for value streams.
• Planning/Improving/Engaging.
• Designing and transitioning.
• Obtaining and building.
• Delivering and supporting.
• Information security management.
• Relationship/Supplier/Availability management.
• Capacity/Performance management.
• IT asset management.
• Service continuity management.
• Monitoring/Event management.
• Release management.
• Service configuration management.
• Deployment management.
• Continual improvement.
• Incident/Problem management.
• Service request management.
• Service Desk/Service Level management.
• Availability.
• IT asset.
• Event.
• Configuration item.
• Change.
• Incident/Problem.
• Known error.
• 7 ITIL practices.
• The continual improvement models.
• Change control.
• Incident/Problem management.
• Service request management.
• Service Desk/Service Level management.
ITIL® 4 Foundation is a certification that validates that a specific candidate understands ITIL® 4 ideas, principles, and practices. This proves that ITIL® practices can be applied in the real world and enhance the services and functioning. It is a good beginning to further ITIL® training and the creation of a career in IT service management to earn this certification. It is recognized internationally and is useful for IT workers who wish to align their competencies with the current industry standards of service delivery. This certification helps the people and organizations to practice IT service management in a more systematic manner and to have a continuous improvement and more focus on the organizational objectives.
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Note: Exam voucher is included in the training course package.


What is the ITIL® 4 Foundation course?
The ITIL® 4 Foundation course is a comprehensive introduction to the fundamental concepts and principles of IT service management. It equips individuals with the knowledge and understanding needed to navigate the ITIL® framework effectively.
Who should take the ITIL® V4 Foundation course in Indore?
ITIL® V4 course in Indore is intended for a broad audience, including IT practitioners, project and team members, support staff, application developers, business process analysts, network operators, system integrators, IT managers, architects, and leaders. It is also open to anyone with an interest in IT service management best practices.
Is there any prerequisite for enrolling in the ITIL® course in Indore MP ?
No, there are no specific prerequisites for enrolling in the ITIL® 4 Foundation course. It is designed to be accessible to individuals with varying levels of experience in IT service management.
What is the format of the ITIL® 4 Foundation certification exam?
The ITIL® 4 Foundation certification exam consists of 40 multiple-choice questions. Participants have 60 minutes to complete the exam. To pass, a minimum score of 65% is required.
How can I prepare for the ITIL® 4 Foundation exam?
To prepare for the ITIL® 4 Foundation exam, participants are encouraged to attend the course, study the provided course materials, and engage in self-assessment through practice exams. Thorough preparation is key to success.
What is ITIL® Certification Cost In Indore ?
ITIL® Certification Cost In Indore = ITIL® Training Cost + ITIL® Exam Fees. Currently ITIL® Certification Cost In India currently 35000 INR
What are the benefits of earning the ITIL® 4 Foundation certification?
Earning the ITIL® 4 Foundation certification validates your understanding of IT service management principles and best practices. This achievement can open doors to new career opportunities, enhance your professional profile, and lead to more effective service delivery within your organization.
Can I take the ITIL® exam Indore online or do I need to go to a testing center?
You have the option to take the ITIL® 4 Foundation exam either online, from the convenience of your location, or at an accredited testing center, providing flexibility in how you choose to complete the certification process.
Is the ITIL® 4 Foundation certification recognized globally?
Yes, the ITIL® 4 Foundation certification is recognized and respected on a global scale, making it a valuable credential for IT professionals internationally.
What can I expect after completing the ITIL® 4 Foundation course and exam?
Upon successful completion of the course and exam, you will have established a strong foundation in IT service management, enabling you to contribute effectively to service improvement initiatives and, if desired, pursue more advanced ITIL® certifications in the future.
Vinsys' ITIL 4 Foundation course in Indore was a game-changer for me. The course was not just informative but also incredibly well-organized. The instructors were not only experts in IT service management but also excellent at simplifying complex topics. The practical insights provided were invaluable. Thanks to Vinsys!
My experience with Vinsys' ITIL 4 Foundation course Indore was exceptional. The instructors' knowledge and teaching approach were outstanding, making the course engaging and easy to follow. The course content was not only comprehensive but also up-to-date with the latest industry practices. Vinsys also provided excellent exam preparation resources, giving me the confidence to pass the ITIL 4 Foundation certification with ITIL exam flying colors. I would highly recommend Vinsys.